"Anonymous email inbox" for reporting crimes

"Anonymous email accounts" are becoming an effective bridge between the people and the Border Guard forces of the province in the fight against crime in the border area.

Officers from the Tuy Duc Border Guard Post instruct local residents on how to access the mailbox to submit information reporting crimes.

In many villages and hamlets in Tuy Duc commune, posters with QR codes bearing the words "Anonymous Email Box" for reporting crimes are becoming familiar to the people. With just a few simple steps on their smartphones, people can send information about illegal activities to the Tuy Duc Border Guard Station without having to report it in person.

The model implemented by Tuy Duc Border Guard Station aims to improve the effectiveness of crime prevention and control, and maintain security and order in the border area, given the large geographical area, dense population, and challenging transportation conditions.

Lieutenant Do Van Hung, Head of the Public Relations Team at Tuy Duc Border Guard Station, said that to ensure the model's effectiveness, the team has developed a plan to send working groups to villages and hamlets to coordinate with local security forces, border marker self-management teams, and village security and order self-management teams to guide people in using their phones to scan QR codes and send crime reports.

“In remote areas, people have limited access to information technology, so officers have to directly guide each person on how to scan QR codes and send information to report crimes. For households with elderly people who are not proficient in using phones, we guide their children and grandchildren to assist their families. Officers and soldiers also integrate the dissemination of information on the Vietnam Border Guard Law, the National Border Law, regulations on entry and exit at border gates, drug prevention, and the methods of operation of various types of crimes,” Lieutenant Do Van Hung shared.

Mr. Dieu Den, from Bu Boong hamlet, Tuy Duc commune, said: "Previously, many people were hesitant to report incidents because of the long distances, difficult travel, or fear of their identities being revealed. Now, with QR codes, all you need is a phone with internet access to report to the Border Guard. People find it more convenient, so everyone supports it."

Lieutenant Colonel Dinh Hai Tinh, Commander of Tuy Duc Border Guard Station, said: “In reality, many people discover illegal activities but are afraid of affecting relationships within their villages and hamlets, so they don't dare to report them. With anonymous email, people only need to use their phones to scan the QR code and enter the information as instructed to report the incident to the authorities. This helps the border guard force to promptly grasp the situation and effectively handle incidents arising from the grassroots level.”

After a period of implementation, the "Anonymous Email Box" model has proven effective in maintaining security and order in border areas. According to statistics from the Tuy Duc Border Guard Station, the unit received 96 reports related to security and order, border management and protection, and violations of the law. All information was verified, processed, or coordinated with relevant authorities for timely resolution.

Mr. Dieu Bin, from Bu N'Drung hamlet, Tuy Duc commune, shared: "Many people knew about the incident before but were afraid of personal retaliation, so they didn't dare report it. Now that their identities are kept confidential, people feel more secure, and everyone wants to contribute to maintaining peace in the hamlet."

Based on the initial success at Tuy Duc Border Guard Station, the Provincial Border Guard Command is continuing to deploy the model along the province's border lines. QR codes are placed in many crowded areas such as markets, schools, and community cultural centers to facilitate people in reporting security and order issues in border areas, contributing to promoting the role of the people in protecting the territorial sovereignty and border security of the Fatherland.

Source: https://baolamdong.vn/hom-thu-dien-tu-an-danh-to-giac-toi-pham-444727.html