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| Residents express their opinions at a meeting held as part of the "Month of Listening to the People" model in Phu Hoa commune. Photo: Contributor. |
Immediately after its establishment and operation on July 1, 2025, the Party Committee, government, Fatherland Front, and political and social organizations of the commune paid attention to leading, directing, and implementing the "Skilled Mass Mobilization" emulation movement, considering it one of the solutions to create social consensus, unleash the strength of great unity, and consolidate the people's trust in the Party and the State.
Building a model of effective mass mobilization for the people.
According to Deputy Secretary of the Phu Hoa Commune Party Committee, Dinh Kim Tuan: Implementing the friendly government model throughout the city as guided by the City Party Committee's Propaganda and Mass Mobilization Department, the Standing Committee of the Phu Hoa Commune Party Committee has directed the arrangement and organization of workspaces for officials and civil servants in a neat and scientific manner, ensuring convenience for organizations and citizens conducting transactions, meeting four criteria: faster, more economical, more reasonable, and friendlier.
To ensure the model achieves its intended goals and requirements, the People's Committee of the commune has so far assigned over 200 officials and union members to regularly welcome and guide people coming to the Commune Public Administrative Service Center to complete administrative procedures.
Mr. Nguyen Van Loi, a resident of Phu Hoa commune, commented: "I am elderly and not familiar with administrative procedures. When I came to the commune's Public Administrative Service Center, the officials and civil servants here guided me enthusiastically and without causing any inconvenience, so I am very satisfied."
In addition to facilitating administrative procedures for citizens, the People's Committee of Phu Hoa commune has recently issued 245 congratulatory letters to people registering for marriage and birth certificates; 48 letters of thanks to citizens, organizations, and businesses for their contributions to local development; 29 letters of apology for shortcomings, problems, and actions of the government that have affected citizens, organizations, and businesses; and 37 letters of condolence to families who have lost loved ones. At the same time, the People's Committee has placed suggestion boxes at the commune headquarters and provided email to receive feedback from citizens, organizations, and businesses.
In addition, the Party Committee, People's Council, People's Committee, and Vietnam Fatherland Front Committee of Phu Hoa commune organized 52 visits to congratulate religious establishments in the commune on the occasion of major holidays and important festivals of religious organizations.








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