Enhancing the effectiveness of administrative procedure control.

Thanks to the strong attention and direction from the Provincial Party Committee, the Provincial People's Council, and the Provincial People's Committee, the administrative procedure control work in Ca Mau province has continued to achieve many positive results in recent times. The implementation of the one-stop and integrated one-stop mechanisms in resolving administrative procedures has been effectively maintained; the dissemination, updating, and integration of administrative procedures on the National Database of Administrative Procedures and the National Public Service Portal have been fully and promptly implemented.

• Focus on achieving the goal of reducing and simplifying administrative procedures and business conditions.
• Ca Mau takes the lead in implementing non-geographical administrative procedures.
• Simplify administrative procedures and decentralize and delegate authority in the management of cosmetics.

The application of information technology in resolving administrative procedures in the province has been promoted, with many targets reaching 100%. To date, the province has completed the reduction and simplification of 498 out of 498 internal administrative procedures (reaching 100%). In particular, the handling and resolution of feedback and suggestions are always processed and publicly disclosed promptly and in accordance with regulations, receiving high satisfaction and trust from the people.

Simplify administrative procedures

The province has approved a plan to reduce and simplify 548 administrative procedures. At the same time, the Chairman of the Provincial People's Committee has submitted a document to the Ministry of Finance proposing reforms and simplification of 11 administrative procedures related to production and business activities; proposed to the Ministry of Justice a plan to reduce the submission and presentation of civil registration documents during the processing of 49 administrative procedures; and proposed to the Ministry of Justice a plan to reduce the required documents for 13 administrative procedures that require confirmation of marital status.

By the end of 2025, the province had 1,880 administrative procedures with reduced processing times ranging from 20-50%. This is an impressive result for Ca Mau in simplifying administrative procedures as required and directed by the Central Government. Regarding internal administrative procedures, 100% of those under management were published in accordance with regulations, of which 526/526 procedures have been reduced or simplified; 499 procedures have had their processing times reduced, and 27 procedures have been recommended for amendment or supplementation by competent authorities.

The implementation of the one-stop shop and integrated one-stop shop mechanisms continues to be effective. Currently, 100% of administrative procedures under the jurisdiction of the provincial and commune-level People's Committees are implemented at the One-Stop Shops at all levels. Throughout the province, 8 provincial-level units have implemented the "4-in-1" process for 83 administrative procedures, resulting in the resolution of 51,307 applications for citizens and businesses.

Citizens and businesses contact the Public Administrative Service Center of Vinh Phuoc commune to handle administrative procedures.

In addition, the province has announced the list of administrative procedures that can be implemented regardless of administrative boundaries for 2,234 out of 2,234 procedures, reaching 100%, making Ca Mau one of the 11 localities that have completed the target according to Resolution No. 66/NQ-CP of the Government .

Enhance communication

Information and communication activities regarding administrative reform and control of administrative procedures are implemented through various forms such as: dissemination through media, organizing seminars and dialogues; theatrical programs and legal club activities...

For example, the Ca Mau Newspaper and Radio and Television organized the forum " Citizens Ask - Leaders of State Agencies Answer " with 11 topics on administrative reform, with 162 questions asked and answered directly at the forum; and the discussion program "Issues You Care About" with 10 related topics. These programs were broadcast live on television and digital platforms, receiving widespread attention from citizens and businesses.

The provincial e-portal, along with the websites of departments, agencies, and localities, regularly publish information on administrative reform, digital transformation, Project 06, and the socio-economic development of the province, attracting over 181 million views, interactions, and shares.

At the Provincial Public Administrative Service Center, communication efforts are also implemented in diverse ways, including visual aids, leaflets, dissemination via Zalo, Fanpage, and Facebook, and dialogues with citizens and businesses. Simultaneously, the center also shows videos guiding citizens on integrating their electronic health records into the VNeID application and accessing online public services.

Aiming for overall growth

In 2026, the province will continue to strengthen its direction in implementing administrative procedure control; effectively deploy the one-stop shop mechanism, the integrated one-stop shop mechanism, and resolve administrative procedures electronically, aiming to improve the satisfaction level of citizens and businesses, and create all conditions to attract investment.

At the same time, the province will continue to promote the application of information technology, digitize records and the results of administrative procedures; online applications , online payment applications, and electronic copy authentication will achieve the prescribed rate... Regular and unscheduled inspections will be conducted to control administrative procedures in conjunction with administrative reform efforts as planned. The process of receiving and handling feedback and suggestions from citizens and businesses will be carried out quickly and in accordance with regulations.

The workshop discussed solutions to remove obstacles in resolving commercial business cases in Ca Mau province, contributing to improving the provincial competitiveness index (PCI), unlocking financial resources, and aiming for double-digit growth.

Continuing to accelerate administrative procedure reforms in various fields, especially those directly related to citizens and businesses, is expected to contribute to improving the investment environment, promoting socio-economic development, and aiming for double-digit growth in the coming period.

Kim Phuong

Source: https://baocamau.vn/phat-huy-hieu-qua-kiem-soat-thu-tuc-hanh-chinh-a126698.html