Launch of 5-gate train and biometric ticket control system

On the morning of August 19, at Hanoi Station, Vietnam Railways Corporation launched the “5-gate tourist train and the biometric ticket control system”. These are 2 projects in the list of 250 projects and works that were started and inaugurated simultaneously nationwide to celebrate the 80th anniversary of National Day on September 2.

From August 19, Vietnam Railways Corporation officially put into operation the ticket control system using biometric technology through citizen identification authentication at Hanoi station. This is a product concretizing the policy of promoting the application of science and technology, digital transformation of the Railway industry, thoroughly implementing the spirit of Resolution 57 and the direction of the Government, Prime Minister, Ministry of Public Security , Ministry of Construction.

5-door tourist train.

In the first phase, the system is deployed in the form of authenticating passenger information using a chip-embedded Citizen Identification Card (CCCD). This is a plan to exploit the national population database, to ensure accuracy, security and high legality. In the near future, the system will be integrated with the VNeID application, allowing passengers to check tickets using electronic identification data, without having to carry their CCCD, thereby minimizing procedures, improving the experience and convenience for passengers.

To deploy this system, since May 2025, Vietnam Railways Corporation has directed relevant units to conduct a survey of technical infrastructure, evaluate network transmission lines, power sources and technical plans for equipment installation. In early August, the biometric recognition system was installed in the lobby of Hanoi Railway Station, synchronously connected to the electronic ticketing system and the national CCCD database.

Passengers are checked for tickets using electronic identification data, no need to bring ID card.

The leader of Vietnam Railways Corporation said that from August 1 to August 10, the system was tested in parallel with the traditional ticket checking method. The testing phase helped to fine-tune the recognition software, improving accuracy and stability. Initial results showed: The average ticket checking speed was only 3-5 seconds/passenger, about 50% faster than QR code scanning. The recognition success rate was over 98%. Passenger satisfaction was 92%. Operational efficiency significantly reduced pressure on ticket checking staff, especially during rush hours.

Integrating ticket control with biometric technology not only brings convenience, safety and transparency to passengers, but also helps the Railway industry increase management efficiency, improve service capacity and create a premise for other modernized services in the future. When completing the integration with VNeID, the Railway industry will move towards a completely electronic ticket control model, synchronized nationwide.

Inside the 5-door train.

On the same morning, Vietnam Railways Corporation and its partners also held a launching ceremony for “The Hanoi Train”. Inspired by the beauty of the ancient Thang Long citadel, the train cars are named after the five gates: Cau Den Gate, Quan Chuong Gate, Cau Giay Gate, Cho Dua Gate and Dong Mac Gate - names that evoke the thousand-year history of the capital and the heritage of the Red River Delta.

The train consists of 5 double-decker carriages and 2 carriages reserved for check-in. The carriages have luxurious interiors designed according to their own themes and have from 40 to 60 seats/carriage. The glass windows on the carriages are all opened to the maximum so that passengers can comfortably sit and watch the scenery along the way. During the journey, visitors will enjoy many types of traditional cultural arts such as Quan Ho folk songs, Ca Tru, Cheo singing, Xam singing, etc.

A corner on the train for guests to check in.

The "Hanoi 5-gate" train is not only a new tourism product, demonstrating the efforts to innovate and improve service quality, but also the dedication of Vietnam Railways Corporation and its partners in combining the preservation of traditional values with creative innovation, bringing the railway back to urban life in a close and lively way, contributing to promoting and developing tourism, spreading the good traditional cultural values of the nation.

The 5-door train is expected to be put into operation in September 2025.

Source: https://cand.com.vn/Giao-thong/ra-mat-doan-tau-5-cua-o-va-he-thong-kiem-soat-ve-bang-cong-nghe-sinh-trac-hoc-i778545/