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Seeing a customer acting unusually when withdrawing nearly 1 billion VND, the bank employee quickly reported it to the police.

Người Lao ĐộngNgười Lao Động19/06/2023


On June 19, news from Thanh Hoa City Police, Thanh Hoa Province said that they had just coordinated with Ba Trieu Transaction Office of Bac A Bank to help a customer escape a fraud of nearly 1 billion VND .

Thấy khách có biểu hiện bất thường khi rút gần 1 tỉ đồng, nhân viên ngân hàng vội báo công an - Ảnh 1.

Female teller Thieu Thi Thu Thuy (Bac A Bank) quickly prevented a customer from being scammed of nearly 1 billion VND.

Previously, transaction officer Thieu Thi Thu Thuy working at Ba Trieu Transaction Office received a request to withdraw the entire amount of 945 million VND in the account of Ms. Trinh Thi T. (residing in Dong Tho ward, Thanh Hoa city).

However, during the withdrawal procedure, Ms. Thuy saw that Ms. T. had many signs of psychological instability such as trembling, losing her composure, not speaking, etc. From there, Ms. Thuy concluded that it was possible that this customer was being scammed and psychologically manipulated.

Before the above incident, this female employee reported the incident to the Director of the transaction office and promptly informed Thanh Hoa City Police to resolve the matter.

Thanks to the presence of the police force, along with the coordination of instructions and advice on how the subject was defrauding and appropriating Ms. T.'s property, this woman calmed down and decided not to withdraw any more money.

Regarding the reason for withdrawing nearly 1 billion VND, Ms. T. said that she had previously received a phone call from someone claiming to be a police officer investigating a transnational drug ring and that Ms. T. was involved in this matter and had to transfer money to carry out the steps requested by the scammer.

Because she was so scared, Ms. T. rushed to the bank to withdraw money with the intention of transferring it to the person on the other end of the line. Fortunately, thanks to the quick thinking of the bank staff, Ms. T. avoided a property appropriation scam.

Tuan Minh


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