System upgrade notice

Dear Customers,

First of all, Southeast Asia Commercial Joint Stock Bank ( SeABank ) would like to welcome you and sincerely thank you for trusting and using SeABank's products and services in the past time.

In order to improve the quality of service to our customers, SeABank would like to announce that we will upgrade the card system, the time is as follows:

Expected upgrade time :

• Phase 1: From 00:00 to 05:00 AM June 21, 2025
• Phase 2: From 00:00 to 02:00 AM June 22, 2025

Services interrupted during the upgrade include:

• Card-related transactions on ATM, POS, NAPAS, VISA, MASTER, ECOMMERCE channels.
• Functions: look up card information, lock card, unlock card, change card limit, set PIN, activate card, pay credit card balance, credit statement, transfer money via card number, register for credit card installments, issue card online... on channels SeANet, SeAMobile, SeAMobile Biz.

SeABank would like to inform and recommend that customers limit transactions during the upgrade period to avoid unexpected problems. We hope you understand the disruptions during the above mentioned period.

Thank you very much for your trust!

Source: https://www.seabank.com.vn/tin-tuc/tin-seabank/news/thong-bao-nang-cap-he-thong-1906