The Cyber ​​Emergency Response Center warns about new scam tactics.

(CLO) According to the Vietnam Cyber ​​Emergency Response Center (VNCERT/CC) – Information Security Department, impersonating insurance agents, scams via mobile phone wallets, and impersonating TikTok employees were common scams in the first half of February 2025…

Impersonating insurance agents to steal property.

According to VNCERT/CC, recently, online fraud and scams have become increasingly complex with sophisticated methods. This includes impersonating insurance companies to send messages/make phone calls claiming "you will receive insurance money" or requesting "insurance payment" in order to defraud and steal money from customers.

Scams conducted via e-wallets are one of the most common forms of fraud. Photo: VNERT/CC

Accordingly, scammers use unfamiliar phone numbers to send messages/make calls, luring customers into contacting insurance company/organization employees, going to a requested address to receive insurance money, or contacting the police for verification, even though some customers have not purchased insurance.
Under the pretext of needing to verify information, transfer fees to receive insurance money, or make insurance payments, these individuals request customers to call to confirm information or provide important details such as their ID card number, password, PIN code, OTP code, etc., thereby stealing customer information and using it to defraud customers of their money.

Electronic wallet scams

Also in the first half of February, the system received complaints from citizens regarding individuals impersonating employees of popular e-wallets to contact customers via text messages or direct contact to inquire about service issues. These individuals then requested customers to provide personal information or access suspicious links under the guise of security, claiming it was to help resolve an error, and subsequently used this information for illegitimate purposes. Afterward, these individuals employed various tactics to steal money from users' e-wallets.

Scammers will frequently urge users to click on suspicious links that are only valid for a few minutes, after which they expire for verification and troubleshooting. Once the user's account is compromised and money is deducted from their wallet, the scammer will immediately block communication or disconnect.

This is a scam that exploits the brand's reputation and consumer trust to steal customers' money. Although it's not a new form of fraud, the sophisticated tactics still manage to convince many customers and trap them.

Fake TikTok employees offer free gifts as a thank-you gift.

Currently, many scammers exploit people's desire for free gifts and their gullibility to carry out sophisticated schemes to steal their money. One common method is calling people to inform them that they have been lucky enough to receive a free gift, also known as a "zero-cost gift."

However, to receive this gift, the recipient must transfer a sum of money in advance called a shipping fee or order processing fee. Initially, this amount may not be large, only a few tens to a few hundred thousand dong, causing many people to be careless and easily accept the transfer. But in reality, after receiving the money, the scammers will cut off contact, not send any gift, and the people will lose the money they transferred.

Given the prevalence of spam messages and calls with fraudulent intent, citizens should retain evidence (messages or call recordings) and report such incidents to the telecommunications company managing their subscription to request action. Additionally, citizens should immediately report such incidents to the police or contact the Criminal Investigation Department's hotline at 0692348560 for timely guidance.

Source: https://www.congluan.vn/trung-tam-ung-cuu-khan-cap-khong-gian-mang-canh-bao-cac-chieu-thuc-lua-dao-moi-post334764.html