Steadfastly moving forward on the journey of nationwide digitalization.

Amidst the powerful wave of digital transformation, local governments at both levels are accelerating the application of technology to better serve the people. For the People's Police force, especially the commune-level police, who are close to the people, digitalization is not only an inevitable trend but also a key solution to improve the effectiveness of maintaining security and order and serving the people.

• The Ca Mau Provincial Police Department has issued guidelines on the procedures for handling traffic violations detected by cameras after the province's merger.
• Bac Lieu Ward Police: Fast and efficient administrative procedures, trusted by the people.
• Strengthening the people's trust in the local police force.
• "Smart Security Gate" – Maintaining peace in villages through digital transformation.

Digital transformation in the two-tiered local government model

Ca Mau province currently has 64 commune and ward police stations. Among them, Hong Dan Commune Police Station is one of 16 locations for receiving applications for driver's license renewal and reissuance at the commune level; and one of 18 locations for receiving applications for electronic identity cards and identification in the province.

Local security forces participate in the team guiding citizens through administrative procedures.

Instead of waiting for people to come to the office, the commune police proactively "go door to door" to guide residents, especially the elderly and ethnic minorities in the area, on how to use smartphones, assist with installing applications, and integrate documents. They also act as a bridge to bring people closer to modern administration. Thanks to the integration of VNeID , people can now use the application to declare temporary residence, register vehicles, and seek medical treatment without having to carry physical documents in their wallets as before, avoiding situations where documents are forgotten or lost.

For administrative procedures within its assigned authority, such as receiving and processing administrative procedures and online public services in the fields of immigration management; issuing and managing identity cards; electronic identification and authentication; managing conditional investment and business sectors related to security and order; and registering and managing road motor vehicles, the Hong Dan Commune Police have organized the provision of online public services, ensuring accuracy and timeliness. As a result, 100% of citizens' applications have been processed and results returned ahead of schedule or on time.

The Hong Dan commune police are collaborating with Mobifone in the digital transformation process to support residents in checking SIM card information or using free SIM cards.

Regarding the permanent role of the commune's Project 06, the Hong Dan Commune Police advised the Commune People's Committee to prepare a decision on the establishment of a Steering Committee to implement the Project in the area, and to develop related plans and targets. This included organizing a high-intensity campaign to educate and guide people on using level 2 electronic identification – the main platform for carrying out all administrative procedures on public services. Special priority was given to assisting elderly people and disadvantaged families who rarely use smartphones and do not yet have electronic identification.

With the above methods, the Hong Dan Commune Police also established a team to guide and resolve administrative procedures at the unit, consisting of 8 officers from the commune police and local security forces, with 2 officers on duty per day to support and guide the people. This has created a positive impression in the hearts of the people, making them satisfied.

Contributing to the nationwide digitalization journey.

Hong Dan commune currently has a relatively large geographical area, and the commune's police force has actively applied technology in managing residency , handling administrative procedures, and monitoring the local situation. The police force has also promoted digital transformation in its operational work. Internal software, hamlet security Zalo groups, and a synchronized surveillance camera system have helped both police officers and residents quickly monitor and update the situation, identify hotspots, and enhance crime prevention and surveillance capabilities.

Police officers guide citizens through the vehicle registration process.

Major Van Cong Sang, Deputy Head of Hong Dan Commune Police, said: “The unit's command always emphasizes to all officers and soldiers the central role of the people in the digital transformation process. Currently, 100% of administrative procedures are carried out electronically by the commune police. In July alone, Hong Dan Commune Police processed 100% of residence, identity card, and vehicle registration applications; and issued level 2 electronic identification for 775 cases to enable citizens to access public services.”

With a determination to maintain and improve upon its achievements, the Hong Dan Commune Police have been actively contributing to the national digital transformation. This is not just an administrative task, but also a major shift in awareness and action, realizing Resolution 57-NQ/TW of the Politburo on breakthroughs in science, technology, innovation, and digital transformation.

Thanh Hai

Source: https://baocamau.vn/vung-buoc-tren-hanh-trinh-so-hoa-toan-dan-a121233.html