3 quotes that show you have high emotional intelligence.

Good emotional intelligence is a crucial ingredient in conversations and relationships - Photo: The Black Swan Group

People often use complex words or sentences, expressing lengthy ideas to demonstrate emotional intelligence, such as empathy and understanding. But is this approach truly effective?

Being overly verbose doesn't help demonstrate emotional intelligence.

Matt Abrahams, a lecturer and communication expert at Stanford University (USA), says that lengthy speeches can have a negative impact, making listeners feel tired, insecure, and judged.

Instead, aim for something that's easy to understand but still shows others that you genuinely care about their feelings.

"Explain things in a way that everyone can understand. There are many things we do just to try to make ourselves look better, to speak more eloquently, but in reality, it backfires," Abrahams said.

Next time you're speaking and want to express empathy and emotional intelligence (EQ), try using these three simple phrases suggested by experts.

"Could you elaborate further?"

When someone confides in you, especially about something sensitive or important, the first thing you should do is avoid sharing your own personal stories in response.

Kathy and Ross Petras, the authors of the book * You 're Saying It Wrong *, emphasize that people with high EQ ask questions that make the speaker feel heard and acknowledged.

"People who lack self-awareness often only care about their own thoughts and opinions. But people with emotional intelligence care about how others feel and what they say," the two authors wrote for CNBC Make It.

A phrase like, "Could you elaborate?" encourages others to share their feelings and experiences. Then, after listening and acknowledging the other person's emotions, you can "try to put yourself in their shoes in a meaningful way," the authors note.

"I think..."

John Bowe, a speech coach and journalist, says that when you're correcting someone or giving an opinion, saying "this is the problem" is considered offensive and rude. People with high emotional intelligence will steer clear of such high-pitched statements.

"Even if used unintentionally, this phrase exacerbates the problem," Bowe added. Instead, the journalist advises expressing personal opinions using the phrase "I think."

This way of speaking avoids giving others the impression that you are expressing your personal opinions in a pretentious and emotionless manner. On the contrary, you are expressing your perspective thoughtfully and humbly.

"Can you give me some advice?"

It may sound weak, but asking for advice can actually demonstrate better emotional intelligence. Journalist and author Joanne Lipman advises asking plenty of questions and not being afraid to approach others for suggestions.

"One of the biggest obstacles is anxiety. This prevents us from taking the first step that could lead to an important business connection, a new opportunity, or even a life partner," she wrote.

After starting a conversation, ask follow-up questions related to what the other person has said, showing that you are genuinely listening and interested. However, your emotional intelligence also needs to be sharp and self-aware enough to know when your questions will not be answered.

Source: https://tuoitre.vn/3-cau-noi-cho-thay-ban-co-tri-tue-cam-xuc-cao-20240326064951326.htm