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[Photo] Hanoi's first working day of 2-level government

July 1st marked a historic turning point in Hanoi’s administrative reform roadmap – from a three-tier government system to a two-tier model, including city level and commune and ward levels. Commune and ward headquarters and relevant agencies simultaneously began receiving land, civil status, judicial, educational, health records, etc.

Báo Nhân dânBáo Nhân dân01/07/2025

Dong Da ward officials receive administrative documents from people on the first day of operating the new model.

Dong Da ward officials receive administrative documents from people on the first day of operating the new model.

With careful preparation and synchronous participation from officials to people, Hanoi laid the foundation for an effective two-level government system, serving people's lives, promising a civilized and sustainably developing capital.

Comrade Nguyen Quoc Hoan, Deputy Secretary and Chairman of the People's Committee of Cua Nam Ward, said that in order to prepare for the "historic" working session, the ward had directed early preparations regarding technology and human resources.

According to the Chairman of the People's Committee of Cua Nam Ward, since June 20, the ward has deployed a pilot operation of the public administrative service model to gain experience in using software to handle administrative procedures of organizations and citizens. Through the pilot operation, Cua Nam Ward has gained experience and discussed with the software supplier to complete the features to ensure smooth and effective operation from July 1.

Mr. Khuat Minh Tri (74 years old, residing in Cua Nam ward), believes that the two-level local government will operate effectively, efficiently, and be close to the people. "This change is a historic turning point, demonstrating a strong transformation, bringing the country firmly into a new era, an era of national growth" - Mr. Tri commented.

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In Cua Nam ward, people coming to do administrative procedures are given specific instructions.

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To avoid the situation of too many people coming to carry out administrative procedures, Cua Nam ward has provided instructions and propaganda to local people about the use of software applications, especially on the national public service application.

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People hope that with the two-level government model, administrative procedures will be more convenient.

Speaking at the political meeting, comrade Nguyen Ngoc Viet, member of the City Party Committee, Secretary of the Dong Da Ward Party Committee, advised cadres, civil servants, public employees, and workers to quickly stabilize their thoughts, determine for themselves a new mindset, new determination, new spirit; determine the honor of serving the people, taking the satisfaction and happiness of the people as the measure and goal of work.

In addition, continue to improve public service skills, approach new things, and digital transformation. Promote the application of information technology, considering it a mandatory task in the digital transformation era. Each cadre and civil servant must improve their qualifications and master electronic administrative software, considering this as "popular digital education" - everyone must know and be able to do it.

Comrade Nguyen Ngoc Viet emphasized and expressed his hope that with the correct leadership of the Party, the determination of the political system and especially the consensus and support of the people, the collective agency of Dong Da ward will unanimously agree to build Dong Da ward into a model of urban government close to the people and effective.

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At 7:15 a.m. on July 1, in Dong Da ward, a political meeting and assignment of tasks took place urgently. At exactly 7:45 a.m., the political meeting ended; the collective leadership, cadres, civil servants, public employees, and workers of Dong Da ward were ready to start the first working day with an excited spirit, welcoming a new beginning.

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IT staff configures new population and boundary data systems and guides people to look them up at the one-stop shop.

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People coming to do procedures will be divided into categories and have a serial number.

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When their number arrives, people will go to the reception counter and work with the receptionist.

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People came to the new administrative headquarters in an excited atmosphere, believing in the lean model.

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Related content, documents or questions will be received and answered directly by staff.

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July 1, 2025 marks a historic turning point in Hanoi's administrative reform roadmap.

The Dai - Son Tung

Nhandan.vn

Source: https://nhandan.vn/anh-ha-noi-ngay-dau-lam-viec-chinh-quyen-2-cap-post890912.html


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