Bac Son: Leading the way in DDCI (Provincial Competitiveness Index).

- In 2025, Bac Son commune implemented many solutions to facilitate administrative procedures for people and businesses. According to assessments, this commune has the highest Departmental and Local Competitiveness Index (DDCI) among local authorities.

Bac Son commune was newly established by merging three communes and towns: Bac Son, Bac Quynh, and Long Dong. Since its establishment, the commune has quickly stabilized its administrative apparatus. Simultaneously, it continues to implement solutions to improve the quality of public services, enhance the business environment, and contribute to creating favorable conditions for citizens and businesses. Among these, improving the DDCI index is one of the top priorities for the Bac Son commune government.

People carry out administrative procedures at the Public Administrative Service Center of Bac Son commune.

According to Mr. Hoang Thanh Binh, Vice Chairman of the People's Committee of Bac Son commune, the commune pays special attention to creating a favorable environment for production and business, considering this directly linked to the DDCI component indicators. Therefore, the commune has implemented many solutions such as promoting administrative procedure reform, shortening the time and costs for people and businesses. At the same time, it has increased the transparency of procedures and policies and promptly handled requests...

The Office of the People's Committee of Bac Son Commune is tasked with improving the transparency and open data index within the DDCI (District Competitiveness Index). To fulfill this task, the staff regularly updates information and activities within the commune. They also continuously update regulations and policies on the commune's website. Specifically, in 2025, the Office of the People's Committee of Bac Son Commune published nearly 600 news articles, legal documents, and policies on the website, attracting approximately 300,000 visits.

Ms. Hoang Thi Trang, a staff member of the People's Committee Office and secretary of the editorial board of the Bac Son commune's electronic information website, said: "The information published is carefully selected, mainly focusing on information directly related to the rights and interests of the people. At the same time, the unit also strengthens coordination with the commune's specialized departments to update newly issued policies and regulations in various fields. This helps people in the area to promptly grasp information to serve their production and business needs."

According to a survey conducted by reporters at the Bac Son Commune Public Administrative Service Center, 364 administrative procedures across various fields are listed there. In addition, a hotline for receiving feedback and suggestions from citizens and businesses, as well as the phone numbers of each official and specialist, are publicly displayed at the center's headquarters.

Ms. Hoang Thi Lien, a land management specialist at the Bac Son Commune Public Administrative Service Center, said: "Compared to before, the number of applications and procedures from people and businesses has increased significantly. This is especially true for procedures such as changing land use purposes and registering land ownership changes. Therefore, in addition to assisting people and businesses with procedures at the office, we also regularly provide support via phone, Zalo, or by meeting with people in person, regardless of holidays or off-hours."

With the sense of responsibility of the officials and staff here, in 2025, all 7,101 administrative procedures and documents of citizens and businesses will be resolved correctly and ahead of schedule by the Bac Son Commune People's Committee.

Mr. Duong Dinh Tan, from Dong Dang village, Bac Son commune, reported: "Recently, I completed the procedures related to gifting land and received direct support from the commune's officials regarding the necessary process and procedures. They also actively communicated and guided me through phone calls and Zalo to help me complete the required information. I am very satisfied with the quality of service and support provided by the commune government in handling administrative procedures."

In addition to the above, the People's Committee of Bac Son commune also specifically assigned each department and division to implement improvements to component indicators such as: time costs; fair competition; support for businesses and startups; access to land, labor training and human resources;... based on specific directions. At the same time, the People's Committee of the commune holds regular quarterly meetings to promptly listen to and address the concerns and aspirations of businesses, cooperatives, and business households in the area. This helps to improve people's satisfaction with the creation of a transparent business environment, contributing to an improvement in the DDCI index.

In 2025, the DDCI (Provincial Competitiveness Index) survey and assessment was conducted for 16 communes and wards with a large number of businesses, cooperatives, and business households in the province. The results showed that Bac Son commune led the locality group with 88.72 points, indicating that the commune government's solutions to improve the business environment and enhance the quality of public services have been and are achieving clear results. This contributes to better serving the people and businesses, promoting production and business development.

Source: https://baolangson.vn/bac-son-co-dau-ddci-nam-2025-5073669.html