To welcome and provide travel, dining, accommodation, and entertainment services for more than 4,500 guests is a challenge for domestic travel agencies. How to serve to satisfy tourists is what Vietravel and its co-organizing units set out and must do.
Please note, this is the delegation of the Indian billionaire – the owner of the world's fourth largest pharmaceutical group – Sun Pharmaceutical Industries Ltd.
The Vietnamese tourism industry must consider this a golden opportunity to promote Vietnamese tourism to the world. Making 4,500 Indian tourists happy sends a good message for domestic tourism to foreign visitors; on the contrary, losing their favor will cost a lot.
It is estimated that in 2024, Indian tourists will spend about 42 billion USD on foreign travel. The question for the Vietnamese tourism industry is how much of this huge pie it can "share".
Therefore, at all costs, we must take care of and serve the Indian guests in the best way, from hotels, restaurants to tourist attractions. Satisfaction is not only a good night's sleep in a beautiful room, delicious food in a luxurious restaurant, but also the attitude and behavior of the service staff, from drivers to managers.
The destinations that the Indian tourist group visited were all world-famous landscapes. In 2024, Ninh Binh had a tour in the top 25 most attractive tourist experiences in the world announced by Tripadvisor, where the blockbuster movie “Kong: Skull Island” was filmed. Ha Long Bay is a natural heritage that many people who love to travel around the world hope to visit once.
But to make the landscape more attractive, more captivating, more impressive, people must create a clean, civilized space, without a single piece of trash being released into the environment.
On the group's travel routes, safety and convenience must be prioritized. At the destinations, local people interact with tourists in a friendly and cheerful manner.
Business is for businesses, but success in attracting international tourists is for the common good, so the local government and people join hands to support the success of welcoming guests.
Opening up to the Indian market, Vietnam tourism will certainly attract tourists from many other markets.
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