Bringing the government closer to the people.

With the motto "Government close to the people, serving the people," Hung Hoi commune has concretized this through practical actions. This includes implementing a model where officials go directly to people's homes to assist them with administrative procedures.

Báo Cà Mau•18/09/2025

To make the administration truly closer to the people.
Emphasis should be placed on building a Party and government that are close to the people and deeply connected with them.
Long Dien youth bring public services closer to the people.
Bring policies closer to the people.

To facilitate services for the people, especially the Khmer ethnic minority, the commune established mobile teams that directly visited each household to provide guidance and support. As a result, the elderly, poor households, disadvantaged households, and ethnic minorities can access public services quickly and conveniently. This model contributes to promoting administrative reform, reducing pressure on the commune's Public Administrative Service Center, and affirming the effectiveness of the two-level local government being close to and serving the people.

The mobile team of the Vietnam Fatherland Front Committee of the commune goes to people's homes to receive and guide them in carrying out administrative procedures.

Not only during office hours, but also on weekends, commune officials still make time to visit households to assist with procedures. This familiar image has become clear evidence of the spirit of serving the people in Hung Hoi.

According to Mr. Son Lien (78 years old, Ca Vinh hamlet), he previously did not know how to use a smartphone to connect to the Public Service Portal . Thanks to the commune officials who came to his house to guide him, the procedures for receiving social retirement benefits were resolved quickly and efficiently. Mr. Son Lien happily shared: "Before, I didn't know how to do it, but now, thanks to the commune officials coming to my house to help, I have completed the procedures to receive the benefits. I am very grateful."

Mr. Son Lien was guided by officials on the procedures for receiving social retirement benefits.

Along with Mr. Lien, many households in Ca Vinh hamlet also received direct support from officials, from civil registration and land registration to activating electronic identity verification accounts. The residents were guided enthusiastically and clearly, enabling them to proactively carry out the process in the future.

Mr. Thach Mit, Head of Ca Vinh Hamlet, said: “ Previously , people were hesitant to go through administrative procedures. But since the two-tiered local government model was implemented, especially with officials coming directly to people's homes, people are happy and find the procedures much simpler. In particular, they have directly processed benefits for the elderly, especially those with mobility difficulties. Thanks to this, the relationship between officials and the people has become even stronger.”

Established by merging the two communes of Hung Hoi and Hung Thanh, the new Hung Hoi commune has a large area, making travel for administrative procedures quite difficult in the past. To reduce the burden on citizens and avoid overloading the Public Administrative Service Center, the Vietnam Fatherland Front Committee of the commune, in coordination with the People's Committee of the commune, has promoted online public services.

The model of officials going to people's homes to assist with administrative procedures has received high approval.

Mr. Dang Van Bac, Chairman of the Vietnam Fatherland Front Committee of the commune, shared: “The coordination work has yielded clear results, especially for the elderly, poor households, and the Khmer people. Regarding procedures for benefits for those over 75 years old alone, the commune has received and processed over 150 applications, along with many administrative procedures that had been pending for many years. Initially, there were difficulties, but thanks to the involvement of the Party Committee, the People's Committee, and the Fatherland Front Committee of the commune, the obstacles have been gradually resolved.”

From the above results, it can be seen that the model of officials going to people's homes to assist with administrative procedures in Hung Hoi not only brings convenience and reduces inconvenience, but also strengthens the people's trust in the leadership of the Party, the State, and the local government.

Thuy Dung - Minh Hai

Source: https://baocamau.vn/dua-chinh-quyen-den-gan-dan-a122402.html