EVNSPC makes breakthroughs in improving production and business efficiency.

During the period 2021-2025, the Southern Power Corporation (EVNSPC) made a strong mark on its digital transformation journey, applying modern science and technology to all its production and business activities.

Notably, with its orientation of "Digital Enterprise - Digital Grid - Digital Customer," EVNSPC is not only modernizing its management infrastructure but also providing convenient digital experiences for millions of customers.

A solid digital foundation - Smart governance

EVNSPC is one of the top three units of Vietnam Electricity Group in terms of completing the Digital Transformation Project for the 2021-2025 period, achieving approximately 95-96% of the targets.

In the management field, shared software has been deployed down to the power company unit level, effectively utilizing it in management and operations. The management and operation system has been upgraded to be synchronized with ERP, CMIS, HRMS, PMIS, D-Office platforms and a centralized BI - Tableau data warehouse to support real-time decision-making.

To date, 100% of internal records, documents, and business processes have been digitized. Over 19,500 employees have used digital platforms in their daily work, thereby creating a flexible, transparent, and efficient work environment. 100% of employees with relevant responsibilities are equipped with digital signatures; 14 business processes have been digitized (safety, technical, legal, planning, investment, etc.); a comprehensive digital financial management system with E-Invoice, E-Payment, cash flow planning, and 150 Tableau-BI dashboards enables real-time operations.

Significant progress has been made in the fields of engineering and safety. The equipment database (PMIS) has been standardized with over 20 million data points, condition-based maintenance (CBM) has been implemented, field monitoring is conducted using Digital Workforce applications, and AI and drones are integrated into power grid inspections.

EVNSPC employees use drones in power grid inspections.

Simultaneously, EVNSPC has pioneered the improvement of electricity services towards digitalization and automation. To date, 100% of electricity services are provided online at level 4; 71% of customers use services on digital platforms (Web/App/Zalo), and 60% of requests are received and processed automatically through the CMIS 4.0 and EVNHES 2.0 systems.

The corporation has also upgraded CMIS 4.0 and EVNHES 2.0, and serves more than 8 million customers through its customer service app/website. Along with integrating EVNID electronic identification, connecting electronic payments and comprehensive electronic invoicing, EVNSPC has enhanced the user experience, aiming to serve customers faster, more transparently, and more conveniently.

EVNSPC is stepping up the application of science and technology in the inspection and operation of the power grid.

EVNSPC has implemented 8 scientific projects, including 3 projects applying artificial intelligence (AI) in monitoring, analyzing signals, and predicting equipment failures. The research results have directly supported the management and operation of the power system, improved the reliability of electricity supply, reduced the SAIDI index by 84.4% compared to 2016, and simultaneously increased labor productivity and reduced power losses.

The corporation has boldly applied many advanced technologies in the field, such as: hotline construction; application of drones (unmanned aerial vehicles) in inspecting the 110kV power grid; application of AI and sensor technology in monitoring partial discharge, analyzing dissolved gases, and diagnosing potential transformer failures… These solutions have contributed to improving system stability, minimizing incidents, and modernizing the Southern power grid towards "smart, safe, and efficient operation".

Period 2026-2030: Breakthroughs in digital infrastructure and artificial intelligence

Entering the 2026-2030 period, EVNSPC continues to focus on comprehensive digital transformation and the development of modern infrastructure, aiming for the model of "One infrastructure - One database - One intelligent operating platform"; focusing on three strategic pillars.

Firstly, modernize digital infrastructure: develop software-defined networking (SDN), Tier III data centers, hyper-converged infrastructure (HCI), and cloud computing to serve the entire system.

Secondly, leveraging data and AI: forming a unified data lakehouse, deploying big data analytics and artificial intelligence in load forecasting, predictive maintenance, operational optimization, and customer satisfaction analysis.

Thirdly, information security and intelligent operations: applying the "Zero Trust" security model and operating an AI-integrated Security Operations Center (SOC) ensures the safety and reliability of the entire digital infrastructure.

EVNSPC employees guide customers in installing the Customer Service App to monitor online and register for electricity services via smartphone.

Simultaneously, the Corporation will continue to expand the application of drones, BIM, AI, and UAVs in construction monitoring, digitizing 110kV substations, and developing smart grids integrated with renewable energy – aiming for modern, efficient, and green management of the power system in the Southern region.

Construction of hotline power grid

The new phase places high demands on infrastructure modernization, intelligent data exploitation, and enhanced customer experience. EVNSPC recognizes that digital transformation is not just a technical task, but also a driving force for sustainable development, helping the Corporation operate more efficiently, transparently, and innovatively.

The Engineering Management software is being applied and utilized effectively.

Building upon the foundation established during the 2021-2025 period, EVNSPC will continue to affirm its pioneering position in technology application, digital transformation, and innovation within the Vietnam Electricity Group.

Tu Uyen

Source: https://vietnamnet.vn/evnspc-but-pha-nang-cao-hieu-qua-san-xuat-kinh-doanh-2451239.html