Testing is an important step in software development, to evaluate whether the software actually meets the requirements and ensure that there are no errors or defects. This work is usually performed by QA (quality assurance) or QE (quality assurance engineer).

The State of Software Quality 2025 report by software testing solutions provider Katalon shows that 61% of QA teams have adopted artificial intelligence (AI) to reduce workload. However, nearly half of professionals admit to having to update 30% of test scripts regularly.

Therefore, reducing the time and effort spent on maintaining testing to focus resources on improving software quality is a common desire of engineers participating in Katalon's survey.

Traditional methods often rely on hypothetical scenarios or product requirements. However, user behavior rarely plays out like hypothetical scenarios.

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Team of software engineers, test engineers, and product managers at Katalon.

The cost of maintaining testing is also seen as a hidden cost that slows things down, according to Amalesh Mishra, chief development officer at QA/QE services provider QualityKiosk.

On the other hand, if we take user behavior – the actual way the application is operated and interacted with – as data, this “bottleneck” is eliminated. This is how the TrueTest testing solution is used. The system automatically generates tests that accurately reflect how the application is used.

Furthermore, as the application changes, the test also adapts, relieving the QA/QE team from the burden of manual maintenance or complex script editing.

AI is at the core of TrueTest, unlocking a new approach to software quality assurance that puts users at the center and real-world data to work.

The system has outstanding features such as learning directly from users, accelerating automation, self-maintaining test suite, optimizing test coverage, and effectively sharing information between groups.

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TrueTest uses AI to identify and display real user journeys. Photo: Katalon

“For the first time, the testing team has intuitive, reliable data about user experience. Not only that, this data also creates a common picture, helping the development, product and marketing departments connect, coordinate more closely and effectively,” said Mr. Lam Quoc Vu, founder and CEO of Katalon – the developer of TrueTest.

As the world's first AI-Native automated testing solution that continuously learns from user behavior, TrueTest focuses on the most essential needs of users – the test engineers.

Mr. Mishra said the system completely eliminates the bottleneck of traditional testing so that teams can focus on technical enhancements, while the continuous testing scope is taken care of by TrueTest.

According to Mr. Du Nguyen, CEO of KMS Technology, TrueTest helps teams accelerate the feedback loop, aiming to optimize digital experiences instead of just looking for errors.

Source: https://vietnamnet.vn/giai-diem-nghen-phat-trien-phan-mem-bang-giai-phap-kiem-thu-ai-2399816.html