Solving the problem of transferring transportation accounts with solutions from ePass and Viettel Money

ePass and Viettel Money actively support people nationwide in the process of converting to transport accounts.

Only a few days left until the October 1, 2025 milestone according to Decree 119/2024/ND-CP: Millions of car owners across the country need to complete the conversion of their traffic accounts linked to a cashless payment method so that their vehicles can pass through the station. Although the decree has been widely communicated, many vehicle owners are still confused and do not understand the reasons for the conversion, as well as the benefits of the new operating mechanism.

Security raised to banking standards, control in the hands of users

Previously, the toll collection account was only an internal account managed by the ETC service providers themselves. This type of account does not generate interest, cannot be used for other services and is not supervised by the State financial agency.

Meanwhile, the traffic account under the new regulations is an identified account, connected to people's non-cash payment means, such as e-wallets or bank cards, and is closely monitored by competent authorities. According to the inter-sectoral coordination mechanism, the Ministry of Construction will be in charge of operating the non-stop toll collection system, while the State Bank of Vietnam is responsible for managing payment means.

This cooperation will contribute to upgrading security standards, bringing people's personal financial data to the same level as the security in the banking sector, instead of remaining only within the technical scope of the transportation industry as before.

How to check the ePass account status of customers who have successfully converted their traffic account.

Conversion solution: Why is Viettel Money and ePass the right link?

Meeting technical requirements is a major barrier to payment methods. According to TCCS 44:2022/TCDBVN and Decision 2255/QD-BGTVT, each ETC transaction must be processed in less than 200 milliseconds to ensure that vehicles passing through the station are not interrupted.

Currently, the Viettel Money digital financial application is one of the first payment methods on the market that can meet this requirement. This is also the platform integrated into ePass - a non-stop toll collection system operated by Vietnam Digital Traffic Joint Stock Company (under Viettel Group).

The connection between Viettel Money - ePass & infrastructure units in the same Viettel ecosystem creates favorable conditions for customers when making the conversion, while ensuring speed, stability and support when problems arise.

In particular, ePass users can also choose Viettel Money's Postpaid Wallet feature to "pass the station first, pay later". This feature helps reduce the pressure of recharging immediately, supporting situations where you forget to recharge or don't have enough balance.

Viettel Money pioneers postpaid wallet solution to support ePass customers.

The entire process of linking, depositing and trading is 100% free, guaranteed by the eKYC technology system with international certification ISO 30107-3 level 2. Users can control transaction history, choose the appropriate form of authentication, and minimize the situation of unwanted money deduction.

In addition to Viettel Money, ePass users can now link with international credit cards (Visa/MasterCard/JCB/Amex) to successfully convert their transportation accounts. Customers should note that the transaction fee via international credit cards increases by about 2% of the value - this is the fee determined and collected directly by the card issuer.

The itinerary should not be delayed any further.

According to records from functional units, linking traffic accounts directly with bank accounts is still in the testing process, because the requirement of processing speed <200 milliseconds is a difficult standard, requiring strict techniques.

A representative of the State Bank of Vietnam also said that the transaction speed via bank accounts currently only reaches about 50% of the performance requirements of the non-stop toll collection system. While waiting for the payment ecosystem to be expanded, the choice of Viettel Money or International Credit Card is encouraged by ePass to ensure traffic through the station, avoiding unnecessary interruptions.

To support people who are not tech-savvy, ePass has deployed more than 1,400 direct support points nationwide, including toll stations, supermarkets, and Viettel stores. The 1900.9080 hotline system also operates 24/7 to guide operations and answer questions during the conversion process.

Ha An

Source: https://vtcnews.vn/go-vuong-chuyen-doi-tai-khoan-giao-thong-voi-giai-phap-tu-epass-va-viettel-money-ar967417.html