
Mr. Pham Hieu - Head of Marketing Department, Shilla Monogram Hotel: Minimize the amount of plastic or nylon bags generated

Shilla Monogram Quang Nam Da Nang Hotel (Dien Ngoc Ward, Dien Ban) is centrally located, on the coast, connecting Da Nang and Hoi An City. We bring guests convenience in experiencing entertainment activities in the surrounding areas. The outstanding value of the accommodation is the spacious space, amenities such as beautiful beaches, close to golf courses, especially convenient travel distance, so it is favored by many customers, especially families and golf lovers.
Since the beginning of the year, in addition to the main Korean market, there has been an influx of Australian guests with quite long stays, sometimes up to 15 days. In the past 2 years, the hotel has almost stopped using plastic water bottles, and some other items have been replaced with wood, rattan, and bamboo, including room cards, to minimize the amount of plastic or nylon bags generated (except for the vacuum plastic bags containing fish and meat imported into the restaurant, which have not yet been resolved).
In 2023, Shilla Monogram Quang Nam Da Nang Hotel was honored by Robb Report (USA) as the best wedding venue (Best Luxury Wedding Venue), and also won the World Travel Awards as the best family resort (Best Family Resort).
The transformation of the accommodation model towards environmental friendliness and sustainable development has brought more opportunities for the resort, contributing to the overall brand positioning for the Quang Nam tourist destination. ( Reported by VINH LOC )
Mr. Tran Thai Do - investor of Silk Sense Hoi An Hotel: Choosing sustainable development direction from the design stage

Silk Sense Hoi An Hotel chose sustainable development very early, right from the design stage. In 2016, Silk Sense was built according to environmentally friendly criteria (at that time, the word "green" was not used yet) such as low construction density (30%), construction materials only used AAC unburnt bricks (instead of traditional red bricks that had to use clay, coal, heat affecting the environment).
In particular, we use a central air conditioning system with a condenser that does not release heat into the air but returns it to the water system, helping to heat up for guests' daily activities, reusing the circulating exhaust gas. The swimming pool is treated with mineral salts instead of chlorine, and disinfected with ozone instead of chemicals...
Not to mention business efficiency, just customer satisfaction with environmentally friendly products and services is a success. At the end of 2022, Silk Sense was certified as meeting green standards according to the Quang Nam Green Tourism Criteria, then in early September 2023, Silk Sense became the first zero-plastic waste hotel in Vietnam. Staying at Silk Sense, guests will not only stay in a comfortable room but also participate in the hotel's zero-plastic waste activities to spread the message of environmental protection. (Recorded by KHÁNH LINH )
Mr. Nguyen Tien Dat - General Director, CEO of AZA travel: Quang Nam should consider the long term in tourism development.

AZA Travel is a company that connects and organizes tours nationwide. Quang Nam has been one of the destinations on this company's tours for many years. AZA Travel's customers are domestic, Southeast Asian and German tourists. Mr. Nguyen Tien Dat, General Director - CEO of AZA Travel, from his own experiences, gives advice on Quang Nam tourism.
“Quang Nam’s tourism resources are very rich with many impressive destinations and diverse traditional culture. Not to mention, Quang Nam is also close to the tourist center of the Central region, Da Nang City. Just step off Da Nang airport and 45 minutes later you can visit Hoi An ancient town.
These are the strengths that have attracted many tourists to Quang Nam in recent years. Hoi An is always ranked among the most attractive destinations on the planet by many world magazines.
However, it is also because of this that Hoi An is overloaded. In recent years, the local government has made efforts to change by gradually spreading tourists to the outskirts or the An Hoi area on the other side of the river. However, everything is on the surface, the area on the other side of the river is invested in from the outside, when going deeper inside, there is nothing to attract tourists.
About 20 years ago, I went to Hoi An and was amazed by the beauty of Cua Dai beach. And now this place is only in memory due to erosion caused by climate change, changing the flow of nature. This makes me worried about An Bang beach, although the government has taken action to build dikes to block some locations, but should consider the long-term because that is not a sure solution.
Hoi An is an attractive destination but has been damaged many times by unexpected incidents, the cause of which is the management. From the noise in the Bay Mau coconut forest to Cu Lao Cham with the haunting incident when a canoe capsized.
Even the vast fields with beautiful landscapes have now begun to have shops and homestays built on agricultural land. There are many other regrettable things that make Hoi An fade in the hearts of tourists.
From the perspective of a tourism professional, I think the Quang Nam local government in general and Hoi An in particular need to have a longer-term view for tourism development planning.
We need long-term effective solutions as well as strict management of the explosion of problems arising from tourism services. In addition, we also need to support a number of businesses that share the same viewpoint of "both exploiting and protecting tourism resources". If that is the case, I think in 10 - 20 years, Hoi An as well as Quang Nam will be much different than now, proactive in everything but still beautiful in the hearts of tourists". ( An Nhien recorded)
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