Send your personal items with J&T Express: Tap your phone, and a shipper will come to your door to pick up your package.

From sending gifts and personal items to transporting luggage back home, the demand for shipping goods by individual customers is increasingly popular. With the dedicated app for individuals - J&T Express, the entire process of creating an order and shipping goods can be completed in just a few taps on your phone.

A step forward in the personalized shipping experience.

In modern life, where time is increasingly precious, the need for a proactive, fast, and convenient home delivery solution is becoming more and more apparent for many individual customers. However, many people have still encountered rather "awkward" delivery situations.

Mr. Minh Hung (Ho Chi Minh City) shared: "Once, after finishing work, I suddenly remembered that I hadn't sent a birthday gift to my close friend in Can Tho . It was quite late, so I had to wait until the next day to take the package to the post office to send it."

For many years, sending personal packages has typically involved the sender personally bringing the package to the post office or transport depot. For large or bulky packages, self-transportation becomes particularly inconvenient; moreover, shipping costs are sometimes only announced upon arrival, making it difficult for senders to proactively calculate expenses beforehand.

Ms. Tuyet Nhi ( Da Nang City) shared: "Previously, I often had to run to the post office nearly 5 km from my house to send packages. Once, it was raining heavily, but I still had to take the package because I needed to urgently send a housewarming gift to a relative. By the time I got there, the goods inside were completely soaked."

Customers create orders directly on the J&T Express app, and shippers come to pick up the goods from their location, even if it's just a single shipment.

To address these inconveniences, J&T Express has launched the J&T Express app specifically for individual customers, allowing users to place orders and send packages directly on their phones.

A representative from J&T Express Vietnam stated that developing the application is a step towards meeting the growing demand for convenient and flexible shipping experiences. According to the representative, integrated mobile delivery solutions are becoming a trend, as users want to perform shipping operations quickly and track order status transparently right on their phones.

Ship and manage all your orders in one app.

The J&T Express app is designed with a user-friendly interface, making it easy for users to get started. Customers simply need to download the app and register an account following the instructions. For those who have previously used the Zalo Mini App J&T Express, they only need to set up a password to log in and continue using the service.

After completing registration, users can send packages within or between provinces directly through the app without needing to visit a post office. The order creation process is simplified: simply enter the sender's and recipient's information and package details, and the system will display the shipping cost transparently before confirmation. The shipper will then pick up the package from the customer's home, even if it's just a single shipment, without incurring any additional costs.

Throughout the shipping process, the order's journey is continuously updated on the app, allowing both senders and recipients to easily track the delivery status in real time.

In addition, the application allows you to manage all orders related to your registered phone number. In the "Shipping Order Management" section, users can look up created shipments and track orders delivered by J&T Express from various platforms. This ensures that both shipments and deliveries are displayed on a single interface, making checking delivery status quick and convenient.

Additionally, users can contact the customer service hotline for assistance if any issues arise during shipping.

Creating orders on the J&T Express app is easy with just a few simple steps.

The launch of the J&T Express app for individual customers demonstrates the increasingly clear trend of digitizing logistics services. Beyond serving online retailers, delivery services are now expanding to meet the needs of daily life, from sending gifts to loved ones and transporting personal items between provinces and cities to delivering small orders for online sellers.

To celebrate its launch, J&T Express is running a special promotion for new users. From now until April 30, 2026, customers who download the app and register an account for the first time will receive 5 vouchers offering discounted shipping fees, totaling 50,000 VND. For detailed program information, please visit the website https://jtexpress.vn/ or here: https://jtexpress.vn/vi/news-detail/jt-express-chinh-thuc-co-app-cho-khach-hang-ca-nhan-tang-voucher-50k

Bich Dao

Source: https://vietnamnet.vn/gui-hang-ca-nhan-jt-express-cham-dien-thoai-shipper-den-tan-nha-lay-hang-2498737.html