Attending the opening ceremony of the training course were comrade Nguyen Thi Thanh Chuyen - Deputy Director of the Department of Culture, Sports and Tourism; leaders of departments and units under the Department of Culture, Sports and Tourism.
The training course was attended by 40 trainees who are directors, owners, managers, and employees of tourist accommodation establishments in the province. The lecturer of the training course was Ms. Tran Nu Ngoc Anh - Training expert - Chairwoman of the Board of Directors of Dong A Hotel Group Joint Stock Company.
The training course was held for 03 days, with the following topics: Roles and functions of management; Techniques to become a successful leader; Importance of work standards in management - Vietnam Tourism Occupational Standards (VTOS); Types of products, facilities, support areas, SOP; Financial management and norms. Communication skills; Meeting skills; Problem solving; Practice at the hotel; Reporting. Human resource management; Functions and importance; Job description; Human resource standards; Recruitment and development of employees; Training and coaching skills.
In order to develop tourism into a spearhead economic sector of the province, create momentum for growth and economic restructuring, and build Dien Bien into an attractive tourist destination in the Northern Midlands and Mountains region by 2025, the province has identified training, development, and improvement of the quality of tourism human resources as one of the key solutions of the Dien Bien tourism industry at present./.
Source: https://svhttdl.dienbien.gov.vn/portal/pages/2025-07-08/Khai-giang-Lop-tap-huan-Quan-ly-co-so-luu-tru-du-l.aspx
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