Passengers and crew members were on board the plane that flew to Orlando International Airport in Florida on October 4, according to CNN.
According to a special bulletin from the UK's Air Accidents Investigation Branch (AAIB), the plane had reached an altitude of at least 14,000 feet (more than 4,000m) when it had to turn back. The plane landed safely back at Stansted Airport shortly afterwards.
The plane window was peeling out.
The report, published on 4 November, highlighted that the plane could have had “more serious consequences” if the “window integrity” had been “lost at higher differential pressures”. Passengers noticed the plane seemed “noisier and colder than before” after take-off from Stansted Airport.
As the plane continued to climb and the seat belt sign went off, the baggage handler, also noticing "increasing cabin noise", went to the rear of the plane and discovered a "problem" with the cabin window on the left side of the plane.
The loadmaster described the noise in the cabin as "loud enough to cause deafness" and informed the crew.
The pilot slowed to 14,000 feet while the engineer and third pilot checked the windows and began returning. "The crew asked passengers to remain seated and fasten their seatbelts, and reminded them to use their oxygen masks if necessary." The total flight time was 36 minutes.
After the passengers disembarked, the crew inspected the plane from the outside and discovered two cabin windows missing and a third one thrown out.
Broken window locations on the plane, some window frames are missing
A broken exterior glass panel was later found “during a routine runway inspection” while a fourth window “protruding from the left side of the fuselage” was also discovered. The four broken windows were located next to each other, just behind the left-hand exit.
The AAIB explained that the windows could have been "damaged and deformed by prolonged heat" when the aircraft was used for filming for four to five and a half hours the day before the flight.
Investigation into the incident will continue to "fully understand the characteristics of the lamps used and how this risk can be managed in the future".
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