Improving the efficiency of providing and using online public services

Attending at Lao Cai bridge point were comrade Nguyen Trong Hai, member of the Provincial Party Standing Committee, Vice Chairman of the Provincial People's Committee; members of the Steering Committee for administrative reform, digital transformation and implementation of Project 06 provinces.

Delegates attending the conference at Lao Cai bridge point.

According to the Ministry of Information and Communications , from 2011 to now, Vietnam has gone through 2 stages of developing online public services. However, the implementation is uneven among ministries, branches and localities. Some localities have achieved a very high rate of up to nearly 70%, however, many localities still have a very low rate.

In phase 3, ministries, branches and localities need to achieve the goal of developing online public services throughout. Specifically, by 2025, for ministries and branches, the rate of online records throughout will reach at least 85% and for localities, at least 70%.

In Lao Cai, implementing the "National Digital Transformation Program to 2025, with a vision to 2030", the province has concretized it with a key project and a thematic resolution. Currently, the province's system has integrated all 1,655 public services onto the National Portal, reaching 100%; is one of the top 17 provinces and cities with an online application submission rate of 50% or more; the digitization rate of documents and administrative procedure settlement results reached 68.7%...

Prime Minister Pham Minh Chinh speaks at the conference - Photo: VGP/Nhat Bac

Concluding the conference, Prime Minister Pham Minh Chinh requested all levels, sectors and localities to seriously and proactively participate; especially leaders to strengthen leadership, direction and administration to synchronously, scientifically and effectively implement digital transformation tasks, especially public services; focus on perfecting institutions, policy mechanisms, promptly amending and supplementing shortcomings and limitations, creating a legal corridor for implementation; continue to cut and simplify administrative procedures to the maximum; pay attention to developing information technology infrastructure, all for the goal of fast, comprehensive and sustainable digital transformation.

Quang Anh - Tuan Linh

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