Source: https://nhipsongkinhte.toquoc.vn/ngan-hang-vung-ben-co-dong-2024052619452898.htm
A strong bank, lasting shareholders.
SHB is one of the banks with a large number of shareholders in the market and receives significant attention at each annual general meeting. Many shareholders have been associated with SHB for over a decade and place their trust in the leadership, the solid foundation, and the bank's future development strategy. A month after the 2024 Annual General Meeting of Shareholders of Saigon - Hanoi Commercial Joint Stock Bank (SHB), the event still leaves a lasting impression with the sharing of investors. With over 1500 shareholders and authorized representatives in attendance, SHB's annual general meeting is one of the largest in terms of attendance in the banking industry in particular and businesses in the market in general. The event is where the Board of Directors and the Executive Board of SHB report on business results and the bank's operational direction, and also provides an opportunity for shareholders to directly dialogue and share their thoughts and aspirations with the bank's leadership. 
As one of the first banks to list its shares on the stock exchange, after 15 years, SHB has tens of thousands of investors who have become shareholders and accompanied the bank's development. Mr. D.D.H, a shareholder who has been with SHB for more than 10 years, recalled: "SHB shares are one of the stocks I put my trust in because SHB's business operations are growing well, and it pays dividends to shareholders regularly every year. Besides that, the Chairman of the Board of Directors of SHB, Do Quang Hien, is also a businessman I admire with a shared passion for football." This shareholder also added that, during a period of economic challenges, the fact that SHB still pays dividends to shareholders at a rate of 18% in 2022 and 16% in 2023 (5% in cash and 11% in shares) helps shareholders feel more secure about their investment.
As a long-time shareholder of SHB, Ms. TTQ views SHB shares from a different perspective, not only in terms of dividend policy but also in the Q1 2024 business results with record-high pre-tax profits exceeding VND 4,000 billion. The female shareholder also noted that SHB is a serious organization that complies with legal regulations on information disclosure, ensuring transparency and openness, helping shareholders and investors access information fully and promptly. She also expressed confidence in the sustainable, safe, and effective development direction set by the Board of Directors. "SHB is the only bank stock in my portfolio," Ms. TTQ stated. Besides sharing her opinions and assessments of SHB shares, shareholders also suggested that the bank needs to strengthen its communication efforts. Communication and investor relations activities help shareholders and investors learn more about SHB.
With a solid foundation and the cultural depth of its 30s, steadfastly committed to sustainable, safe, and efficient development, and continuously improving its governance capacity according to international standards and a modern model, SHB concluded 2023 with many brilliant achievements. As of December 31, 2023, SHB's total assets reached over VND 630,500 billion, an increase of 16% compared to the end of the previous year. Equity capital exceeded VND 70,268 billion. Market 1 capital mobilization reached VND 497,417 billion; outstanding credit reached VND 455,718 billion, financing production and business sectors encouraged by the Government and the State Bank of Vietnam (SBV), and sectors that are drivers of economic growth. Pre-tax profit for the whole year 2023 reached VND 9,239 billion. Recently, SHB's credit rating was maintained at B1 by international credit rating agency Moody's, demonstrating the bank's continued strengthening of its efficiency, safety, and sustainability amidst a volatile market. Speaking at the 2024 annual general meeting, SHB Chairman Do Quang Hien emphasized that SHB always prioritizes the interests of shareholders and investors. In its negotiations with partners, the bank always conducts thorough research and sets high standards, optimizing benefits and ensuring shareholder interests are protected.
Having become a shareholder of SHB after the bank's 30th anniversary, Mr. HPT recounted his investment in the bank as a stroke of luck. "SHB's birthday coincides with my birthday," the shareholder shared. Mr. HPT stated that he had participated in the stock market for many years. He was impressed with the bank's business results, culture, and traditions, which led him to decide to invest in and partner with SHB. Six months of involvement has provided him with many experiences and insights; he feels secure and confident in SHB's stability and growth potential in the coming years. Despite working in Japan, shareholder LAV returned to Vietnam and dedicated time to attend SHB's shareholders' meeting, hoping to hear from the leadership and learn about the bank's future direction. LAV shareholders shared that they invested in the bank because they saw it as a promising organization with sustainable operations, growing financial indicators, and a commitment to fulfilling its obligations to shareholders and investors.
Many other shareholders have also begun to show interest in SHB shares in the last two years after the stock was listed on the HoSE, becoming a pillar stock of the VN30 market, and the bank announced its strong and comprehensive Transformation Strategy for the period 2024-2028. Specifically for 2024, the pivotal year of the Transformation Strategy, SHB plans to exceed VND 701,000 billion in total assets; increase charter capital by 12% to VND 40,658 billion; strictly control the non-performing loan ratio below 3%; achieve a 14% growth in total outstanding loans (adjusted according to the approval of the State Bank of Vietnam); and mobilize market 1 funds in line with actual credit growth. Pre-tax profit is targeted to increase by 22%, reaching VND 11,286 billion. The bank expects to pay a dividend of 18% in 2024.
As one of the four largest private banks in Vietnam, SHB is continuing its journey of Innovation – Responsibility – Efficiency, affirming its position as a leading financial institution and expanding its reach regionally and internationally. SHB's strategic goal is to become the TOP 1 bank in efficiency; the most preferred digital bank; the best retail bank; and a TOP bank providing capital, financial products, and services to strategic private and state-owned corporate clients, with a green supply chain, value chain, ecosystem, and development. The bank is focusing its resources on implementing a strong and comprehensive transformation strategy based on four pillars: Reforming mechanisms, policies, regulations, and processes; People as the main actors; Customer and market-centric approach; Modernizing information technology and digital transformation; and steadfastly adhering to six core cultural values: "Heart – Trust – Integrity – Knowledge – Wisdom – Vision".
To realize that commitment, the SHB Board of Directors decided to establish a Transformation Division with the participation of leading global experts in banking and finance and approved the Transformation Strategy for the period 2024-2028. Many drastic changes will be implemented starting in 2024, related to target customer segments, sales channels and models, service models, technology and infrastructure, and modern, effective risk management. The Transformation Strategy is built on a specific roadmap with three phases: Phase 2024-2025: Building and Developing the Platform; Phase 2026-2027: Accelerating Growth; and Phase 2028: Breakthrough, Efficiency, and Sustainability.
At the general meeting, SHB Chairman Do Quang Hien shared that the bank always establishes a clear, differentiated strategy, appropriate to each stage, with a long-term orientation. SHB continuously researches and introduces modern products, services, and amenities to satisfy all customer needs; builds and provides product programs suitable for customer segments in priority industries and sectors that are drivers of Vietnam's economic development; strengthens cooperation and provides comprehensive, customized products and services for strategic customers and their ecosystems and value chains... At the same time, the bank will continue to accompany the community and society in environmental protection activities, contributing to green growth, green economic development, and the circular economy of the nation, responding to the Government's Renewable Energy Development Strategy to 2050, and participating in social and charitable work, supporting the poor and those in difficult circumstances. Throughout its more than 30 years of development, SHB has always linked its banking operations with social responsibility, accompanying, creating, and spreading positive values to customers, shareholders, investors, and the people. Originating from the heart, and with the heart as its foundation, this philosophy has brought tens of thousands of investors to SHB, and it is also what will keep shareholders with the bank and ensure their continued partnership on its future journey.







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