Pjico has actively implemented the digital transformation program by introducing many new applications and technology tools. Platforms such as the Pjico Seller App System, the website baohiem.pjico.com.vn, ipjico.vn along with the upgraded My PJICO App have brought significant convenience to customers.
On July 12, 2024, at the headquarters of Petrolimex Insurance Joint Stock Corporation (Pjico), the conference to deploy the digital transformation program for the period 2024-2028 was officially opened in a combination of direct and online formats, with the participation of leaders and all Pjico employees nationwide and consulting partner FPT Digital.
Speaking at the opening ceremony, Chairman of the Board of Directors of Pjico Pham Thanh Hai emphasized that: “Pjico continues to adhere to the strategic direction of safe - sustainable - effective development, at a faster pace based on the application of new digital initiatives and comprehensive transformation. Pjico has proactively deployed technology infrastructure and developed core platforms, so cooperating with a strategic partner like FPT Digital will help Pjico achieve outstanding achievements, improve operational efficiency and bring the highest value to customers”.
Grasping the rapidly changing trends of the insurance industry due to the impact of current technology, Pjico has carried out the work of digitizing data, processes, building culture and developing digital human resources to improve customer experience in the digital environment very early. This process has been focused on by Pjico since 2019 and has achieved many achievements to date, creating a solid foundation for the upcoming comprehensive digital transformation phase. Pjico's information technology infrastructure has been deployed according to the 2019-2024 Information Technology Strategy, developing core technology platforms, and is ready to enter the acceleration phase from 2024 to 2028.
Together with FPT Digital, Pjico's digital transformation roadmap 2024-2028 is built on multi-dimensional analysis, including development orientation, digital status, industry development trends and market demand with the goal of serving customers in a timely and accurate manner, and providing better experiences in all stages. This comprehensive digital transformation program is designed to maximize Pjico's advantages, exploit existing technology platforms and optimize resources to enhance competitive advantage.
Speaking at the program, FPT Digital Consulting Director Doan Huu Hau said: “FPT Digital is very proud to accompany Pjico in building a digital transformation roadmap for the period 2024-2028. This is a comprehensive transformation roadmap, helping to optimize operational processes, enhance customer experience and open up sustainable development opportunities in the future. The proposed initiatives are practical, making the most of Pjico's existing platform with a vision to stay ahead of the trend and were implemented by Pjico immediately after receiving FPT Digital's proposal report. We are committed to continuing to accompany and support Pjico in the roadmap implementation stages to enhance competitive advantages on the technology platform, bring convenience and better customer experience, contributing to the successful realization of Pjico's safe - sustainable - effective development strategy at a higher speed".
After the digital transformation roadmap was approved by the Board of Directors in April 2024, before the general meeting of shareholders, Pjico actively implemented the transformation program according to this roadmap and after only one quarter, it achieved very positive results. Platform applications and tools serving the operations of the entire network have been deployed synchronously, notably the Pjico Seller App System and the website baohiem.pjico.com.vn for petrol and oil agents, bancas (insurance products linked to financial services); upgrading the My Pjico App system brings convenience to customers in tracking insurance contracts and making claims. At the same time, upgrading the ipjico.vn page to improve user features; deploying a management reporting system to all management levels of units. New technologies have also been researched and applied to help automate internal management activities. The technology infrastructure system is reviewed, supplemented and enhanced with 24/7 monitoring services to ensure stable operation, customer information security, system security, helping customers feel secure when using Pjico's online services.
FPT Digital General Director Tran Huy Bao Giang committed to always accompany Pjico throughout the digital transformation journey. The comprehensive transformation program and the maximum use of technology tools of the entire network will create new competitive advantages on the technology platform, helping Pjico realize its safe, sustainable and effective development strategy at a faster pace.
With the active and exemplary leadership of the leadership team, the sense of responsibility and initiative of the technology team, the digital transformation program at Pjico has received the active participation of the entire network of employees. This is clearly demonstrated in the serious application of technology tools that have been built and deployed, fully operating the process steps, accurately entering data, actively supporting partners and customers in installing and using the tools. The synchronous participation brings a complete, accurate, comprehensive, and timely data system to serve customers and manage operations more effectively.
At the end of the conference, Pjico General Director Nguyen Thi Huong Giang directed the next actions to ensure the digital transformation program is implemented synchronously and effectively, and encouraged all Pjico staff to join hands and be determined to successfully implement the digital transformation program. At the same time, she said: "Only with the solidarity, efforts and strong commitment of each individual, can we make the most of advanced technologies, improve operational efficiency, bring peace of mind and the best experience to customers. Let's work together to bring Pjico to a new level, realizing a safe, sustainable and effective development strategy."
Some pictures at the program:
Source: https://www.petrolimex.com.vn/nd/tin-chuyen-nganh/pjico-tang-toc-chuyen-doi-so-toan-dien-voi-nhieu-ung-dung-cong-nghe-moi.html
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