Forgot ATM card password can withdraw money?

ATM card is a tool that helps customers withdraw and transfer money quickly at ATMs.

In case of forgetting the ATM card password, customers cannot withdraw money via card at ATM. Because, the cardholder no longer has the password to log into the ATM system.

However, customers can withdraw money using the traditional method of withdrawing money at the bank's transaction counter.

With the form of withdrawing money at the counter, customers need to bring their ID card or CCCD to the branch of the bank they are using. Here, the bank staff will provide customers with a withdrawal form according to the bank's form. Inside the form, you are required to fill in some information such as: date, name of the bank and branch, full name of the account holder, account number, ID card/CCCD, amount to withdraw...

After completing the information, the bank staff will check and transfer to the withdrawal department. Finally, the customer receives the money at the counter.

In addition to withdrawing money at the counter, cardholders can transfer money via electronic banking services to another account and ask that person to withdraw money on their behalf.

How to retrieve ATM password

To get back the ATM password as quickly as possible, customers need to bring their ID card or citizen identification card to the bank's transaction point to request a new ATM password. The process of reissuing ATM card passwords is not as fast as the process of reissuing passwords for internet banking services.

Re-issuing ATM PIN is usually done by the bank's card center and encrypts card information, so the card re-issuance process can take about 5 - 7 working days.

After receiving the new password, the customer needs to go to the ATM of the bank they are using to change the password and keep the new password for themselves.

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