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The Ministry of Digital Economy and Society of Thailand has launched the Anti-Online Fraud Operations Center (AOC), located at the headquarters of the National Telecommunications Corporation of Thailand, to monitor fraud cases and provide advice to the public on online scams via the hotline 1441.
Thailand's Minister of Digital Economy and Society Prasert Jantararuangthong said that the AOC supports immediate blocking of affected bank accounts upon victims' requests, monitoring the resolution of issues for victims, speeding up the process of returning money to victims, and using technology to prevent fraud.
Launching ceremony of the Anti-Online Fraud Operations Center. Photo: The NATION |
According to Mr. Prasert, the AOC operation will use the functions of the operations room such as: intelligence support technology, information collection technology and creating large databases to analyze financial information and phone numbers, as well as information related to problematic transactions, helping to prevent and "crack" fraud.
During the operation, the AOC will forward information about the victims transferring money to the scammers to the relevant banks, allowing the banks to promptly freeze the accounts. The Royal Thai Police, the National Broadcasting and Telecommunications Commission (NBTC) and the Bank of Thailand can then exchange information about the case. The Computer Crime Act and the Anti-Money Laundering Act are also used to handle fraud cases.
The AOC’s introduction complements a recently enacted law that gives victims, banks and authorities more options in the fight against online fraud, according to the Bangkok Post. The new law allows victims to file a request to immediately block stolen accounts via hotlines of 15 Thai banks.
Under the current system, it takes two days for a victim’s account to be frozen from the time they file a complaint with the police or the bank they use. In comparison, under the old system, it could take about two months for all the relevant procedures to be completed from the time the victim files a complaint.
Thailand's Minister of Digital Economy and Society said that to make the fight against online fraud more effective, authorities will also strengthen cooperation with social networking platforms with many users, requiring these platforms to be more responsible for the safety of users.
Among them, fraudulent activities must not be allowed on their platforms, such as allowing scammers to post fraudulent, untrue advertisements to deceive the public...
Statistics from March 2022 to August 2023 show that there were 320,000 online scams in Thailand (an average of about 600 cases/day), causing losses of 1.2 billion USD.
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