From July 26, check-in at terminal T3 using VNeID and biometrics

From July 26, when checking in for flights at Terminal T3, people can use their VNeID account to check-in online, then go to the security control gate to perform automatic facial recognition biometrics.

Từ 26.7, làm thủ tục bay tại nhà ga T3 bằng VNeID và sinh trắc học - Ảnh 1. — Terminal T3 officially deploys electronic identification, authentication and biometric recognition application solutions from July 26.
PHOTO: NGOC LE

Accordingly, implementing the Coordination Plan No. 380/KHPH-BCA-BXD-BTC dated June 27, 2025 between the Ministry of Public Security , the Ministry of Finance, the Ministry of Construction and Vietnam Airports Corporation (ACV), from July 26, at Terminal T3 - Tan Son Nhat International Airport, Ho Chi Minh City Police coordinated with functional units to officially deploy the solution of applying electronic identification, authentication and biometric recognition on the VNeID application to serve check-in procedures.

According to Ho Chi Minh City Police, the implementation of the solution of applying electronic identification, authentication and biometric recognition on VNeID brings many practical benefits, not only for passengers but also contributes to improving management efficiency, aviation security and promoting national digital transformation.

For citizens, using VNeID with integrated biometric data such as face and fingerprint will help the aviation check-in process become faster, more convenient and safer.

This procedure complies with regulations on security, safety and personal data protection, as required by the Ministry of Public Security and the Civil Aviation Authority.

With just a mobile device installed with VNeID, passengers can check-in online, verify their identity, go through security and board the plane without having to carry any documents as before.

From July 26 to August 15, there will be at least 2 Ho Chi Minh City Police officers on duty at Terminal T3 every day, 2 shifts per day at the information desk in front of check-in counter number 56 of Terminal T3. The police force will guide people to use VNeID to check in for flights through security control and boarding gates.

Từ 26.7, làm thủ tục bay tại nhà ga T3 bằng VNeID và sinh trắc học - Ảnh 2. — Steps to apply electronic identification, authentication and biometric recognition when checking in for flights
PHOTO: HCM CITY POLICE

This is an important milestone in the implementation of Project 06/CP on developing population data applications, electronic identification and authentication to serve national digital transformation, and at the same time creating a premise for expanding nationwide implementation from September 2025 according to the roadmap.

When checking in at terminal T3, people can follow 1 of the 2 following ways:

Instructions for checking in at Terminal T3 using VNeID

Method 1: For iOS device users, check-in online via VNeID application

Step 1: Access the VNeID application → select Other services → select Aviation services → select online check-in. After agreeing to the terms and sharing data, passengers are transferred to the Vietnam Airlines application to check in online and verify identity (eKYC).

Step 2: Guide people to the security control gate to perform automatic facial recognition biometrics.

Step 3: Perform biometrics at the boarding gate.

Note: This feature is only available on iOS devices.