Officers and soldiers of the Department of Administrative Management of Social Order of the Provincial Police guide people to use the utilities from the CCCD

Friendly, enthusiastic, and quick procedures are what Mr. Ho Dac Cuong, a resident of Hue City , felt when he contacted the police officers and soldiers at the Provincial Public Administration Center to apply for a citizen identification card (CCCD). After being instructed to fill out the required application forms, have his fingerprints taken, and have his ID photo taken on the spot, Mr. Ho Van Cuong had in hand an appointment letter to receive the results after only 7 days.

Mr. Phan Van Tuan - a resident of Loc Vinh commune (Phu Loc) shared, "My mother has been sick for many years, her ability to walk and move her arms and legs is difficult. The police came to my mother's house to make a CCCD card. My family is extremely grateful for the enthusiasm, responsibility and dedication of the police officers and soldiers."

Over the past years, implementing the National Population Database Project and the project of producing, issuing and managing CCCD cards, in order to speed up the issuance of CCCD cards, the Department of Administrative Management of Social Order of the Provincial Police has also built a mobile CCCD issuance model. The unit has organized dozens of working trips to localities and units in the Provincial Police, especially remote areas, to issue CCCD cards to the elderly, sick, ill and unable to travel.

Lieutenant Colonel Hoang Thi Mai - Head of the Department of Administrative Management of Social Order of the Provincial Police said: In recent times, the unit has always paid attention to administrative reform. The unit has proactively reviewed administrative procedures on social order, especially those being implemented at public administrative centers at all levels to ensure convenience for businesses and people.

Accordingly, the unit has enhanced information technology in handling administrative procedures; coordinated with the Provincial Post Office to deliver CCCD cards via post at the request of citizens safely and effectively. The work of coordinating the implementation of online residence notification for accommodation establishments; effectively operating the software system of the Department of Administrative Management of Social Order on "Database for management of weapons - explosives - support tools" has also been well performed by the unit.

The effective and practical work of the Provincial Police Department of Administrative Management of Social Order has received the response and support of the people. Thereby, creating closeness and attachment between the police force and the people; building the image of a police officer with bright ethics, steadfast in politics, professionalism, polite in communication and always friendly, dedicated to serving the people. This is one of the criteria of the Provincial Police Department of Administrative Management of Social Order in general and the local police in particular to improve the quality of service to the people better and better; worthy of the title "Cultural unit, exemplary in complying with the People's Public Security regulations".

Article and photos: BINH NGUYEN