VNDirect successfully completed trading on the simulated environment, expected to return from April 1

VNDirect expects the system to resume operation on April 1, 2024. To officially connect with the Stock Exchange, procedures with the Information Security Management Agency are being implemented.

Update the latest information related to the information system incident at VNDirect Securities Joint Stock Company, we would like to respectfully announce that we have successfully completed the transaction flow on the simulation environment at 21:00 on March 28, 2024.
VNDirect is completing procedures with the Information Security Management Agency to be able to officially connect with the two Stock Exchanges - expected today, March 29, 2024.

In the same announcement, VNDirect said the system is expected to return to operation on April 1, 2024.

The VNDirect system was attacked from 10:00 a.m. on Sunday, March 24, 2024. On March 25 - the first trading session of the last week of March, the Hanoi Stock Exchange (HNX) and the Ho Chi Minh City Stock Exchange (HoSE) respectively issued notices to temporarily disconnect remote trading and online trading on the listed securities trading markets, registered securities trading, derivatives trading, debt instrument trading and individual corporate bond trading of VNDirect. The purpose is to ensure the safety of the trading system.

The exchange said it will base on VNDirect's report on the results of the remediation to evaluate and consider the time when this securities company can reconnect to trading.

VNDirect updates information on expected return to operations time

VNDirect has outlined a roadmap to fix the system attack in four phases. In phase 1, there will be a system to look up customer account status and information on My Account. In phase 2, VNDirect will reopen the money trading system, underlying securities trading and derivatives trading on the basis of communication with the Stock Exchange. In phase 3, other financial products will be put back into operation. Finally, the company will restore all other features.

Not only VNDirect, some other companies were also attacked similarly. At Post and Telecommunication Insurance Joint Stock Company (PTI), the unit in which VNDirect is the second largest shareholder, the system was also attacked from 10am on March 24 and is still trying to handle it. Two other related companies, Homefood and IPA, are also experiencing similar problems when customers cannot access the service. Currently, there are no new updates on the homepage of Post and Telecommunication Insurance. The websites of Homefood and IPA are not accessible.

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