Working through the holidays to issue ID cards for citizens.

Around 8 a.m. on Saturday, the courtyard of the Dap Da hamlet headquarters in Tan Hoi commune (An Giang province) was crowded with people waiting to complete procedures. Motorbikes were parked all over the courtyard. Some people were bringing their children to get their ID cards, others were holding their phones asking for instructions on activating VNeID, and still others were taking the opportunity to inquire about residency procedures.

The police in Tan Hoi commune issue identity cards to children on Saturdays at the hamlet's headquarters within the commune.

Working all evening and on days off.

At the mobile application reception point organized by the Tan Hoi Commune Police, police officers continuously guided people in filling out information, taking fingerprints, and having their photos taken. Young children applying for their first ID card were instructed to look directly into the camera and place their hands in the correct position.

Outside, many parents sat waiting for their children to complete the procedures. Some rushed home and then returned, while others traveled from distant hamlets early to get their paperwork done on their day off.

According to Major Pham Huu Chien, Deputy Head of Tan Hoi Commune Police, from the beginning of April 2026 to the end of June 2026, Tan Hoi Commune Police will be accepting identity card applications every day of the week, including Saturdays, Sundays, and evenings. This is a peak period for issuing Level 2 electronic identity cards and identification cards to citizens, including children aged 6 to under 14, as planned by the An Giang Provincial Police.

Working hours are from 7:30 AM to 5:00 PM daily, and until after 9:00 PM. On days with high visitor numbers, police officers work continuously until late at night to process applications.

The police in Tan Hoi commune went to the homes of elderly people with mobility difficulties to assist them in obtaining identity cards.

Bringing the paperwork to your home.

In addition to receiving applications at the commune police station or mobile locations in the hamlets, in recent times, police officers in Tan Hoi commune have also brought equipment to people's homes to assist elderly and people with mobility difficulties.

At her small house in Hamlet 2, Phu Hoi Village, 91-year-old Huynh Thi Co received her identity card from a police officer who came to her home. Right there in her house, she was guided step-by-step through the fingerprinting and photo taking process. Upon completion, she shook the police officer's hand and repeatedly expressed her gratitude.

For several months now, the sight of police officers from Tan Hoi commune bringing equipment to the homes of elderly people with mobility difficulties to help them obtain identity cards has become familiar to the local people. According to Major Pham Huu Chien, the unit proactively arranges for officers to visit the homes of the elderly and those with mobility difficulties; and also maintains work even on holidays to make it more convenient for people to get their documents done.

"Many elderly people have difficulty getting around, so our team goes to their homes to provide assistance. As for those who work far away, they can usually only arrange time on weekends. We do a little extra work, but it saves people from having to travel multiple times," Major Chien said.

In addition to issuing identity cards, commune police officers also assist people in installing and using VNeID, registering their residence, registering vehicles, answering questions about administrative procedures, and disseminating knowledge on fire prevention and control.

During the "Saturday for Public Service" events in the hamlets, the police force, in coordination with local authorities and organizations, went to the hamlets to guide people in submitting online applications and using public services on their phones.

Recently, in Dap Da hamlet, 12-year-old Le Dang Minh Hang was guided by officials to complete the procedures for obtaining her identity card. Mr. Le Thanh Giang, Hang's father, said that on weekdays, many people are busy working and find it difficult to arrange time to take their children to get their documents processed. "The police officers work on Saturdays and Sundays, so it's much more convenient for people. The process is quick, and there's no long wait," Mr. Giang said.

Many elderly people who were unfamiliar with smartphones were guided step-by-step by the staff. Some forgot their passwords, others didn't know how to update their personal information, so the staff patiently explained and demonstrated the process again from the beginning.

Late in the afternoon, people continued to come to the Tan Hoi Commune Police Station to complete administrative procedures.

Amidst the continuous work, many officers quickly ate their packed lunches before continuing to receive applications. The fan spun constantly in the crowded room, but everyone tried to work quickly to minimize waiting times for citizens. Lieutenant Nguyen Trung Kien checked documents while guiding a parent on how to log in to VNeID on their phone. Next to him, Sergeant Nguyen Thanh Lam Truong continuously called out the names of citizens coming in to complete the procedures.

Late in the afternoon, people continued to flock to the Tan Hoi Commune Police Station to complete administrative procedures. The sounds of children calling out to each other in the courtyard, motorbikes stopping at the gate, and officers reminding people to prepare their documents filled the air with a bustling atmosphere. Around 9 PM, the lights at the document reception area were still on. A few parents brought their children to get their ID cards after work. Police officers continued checking documents and guiding people through the final procedures of the day.

Between mid-April and mid-May 2026, Tan Hoi Commune Police received and processed 966 applications related to residence and identity cards. The electronic identity card and identification application receiving points received and transmitted 703 applications to the central authority; including hundreds of cases involving children aged 6 to under 14 years old.

TRUC LINH

Source: https://baoangiang.com.vn/xuyen-ngay-nghi-lam-can-cuoc-cho-dan-a487271.html