Fraudulent methods used by the subjects: - Contacting customers by calling, texting, making friends via social networks (Zalo, Facebook, ...) to guide them in updating tax declaration information, supporting tax settlement, ...
– People are advised to download and install the application via the link or files with the extension *.apk on phones using the Android operating system.
– After installation, the fake application requests permission to access the phone (such as viewing, controlling the screen, using contacts, photos, messages, etc.) and performs interactive actions on the screen without requiring action from the mobile device owner.
Installing fake applications leads to the risk of customers' bank account information, passwords, and OTP being stolen. Fraudsters can use this information to steal money from customers' bank accounts. Image of fake link.
AGRIBANK recommends measures to protect personal information security:
– Only install software provided by trusted developers from official app stores such as Google Play for Android or App Store for iOS. Do not jailbreak your phone, do not install applications from unknown sources via links or apk files.
– Use reputable anti-virus software, security features such as Kaspersky, McAfee,… on devices such as computers and mobile devices.
– Prioritize using biometric security features such as fingerprint or facial recognition for financial applications and transactions.
– Be careful when opening any links received via Chat, SMS or Email sent to your phone.
In case of suspicion or detection of a fake application installed on your device, you need to do the following immediately: Immediately contact AGRIBANK via the 24/7 customer support hotline: 1900558818 or 024.32053205 to TEMPORARILY LOCK the services until your device is determined to be safe. At the same time, report to the authorities at https://canhbao.ncsc.gov.vn.
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