Alibaba.com launches online logistics service.

Alibaba.com is a leading global e-commerce platform for businesses (B2B). Today, August 16th, it officially launched a comprehensive online logistics service for Vietnamese sellers to optimize international trade processes.

Online logistics services involve the collaboration of multiple entities.

Accordingly, Alibaba.com has partnered with leading international express delivery companies such as UPS and DHL, aiming to support the export of Vietnamese goods to more than 200 countries and territories worldwide . In addition, Alibaba.com also collaborates with intermediary payment organizations in Vietnam such as Zalo Pay and MoMo to facilitate quick and convenient payment of shipping fees.

Representatives from Alibaba.com introduce online logistics services.

Through its international express delivery partners, Alibaba.com ensures that goods are transported safely and on schedule, while also providing detailed order tracking tools, customs advisory services, and comprehensive cargo insurance solutions. These features help businesses minimize risks and enhance their competitiveness in the international market.

The specific features of Alibaba.com's logistics service for Vietnamese sellers include:

• Transparency and reasonable costs: Businesses will receive detailed quotes upfront for all services, including goods, logistics, and customs duties. Thanks to its large scale and extensive partnerships, Alibaba.com offers competitive shipping rates, helping businesses significantly save on overall order costs.

• Globally digitized smart logistics services: Alibaba.com provides a fully digitized order process for packages shipped to numerous countries and regions.

• Enhanced order tracking and control: The intelligent system automatically suggests optimal shipping routes, allowing sellers and buyers to track orders online 24/7 and communicate transparently.

• Cargo insurance: Ensures on-time delivery and protects goods from common logistics risks.

• Customer service: Through Alibaba.com, sellers can connect with logistics service providers within 20 seconds. The consultation and service selection process is quick and convenient, eliminating barriers to direct communication.

On this occasion, Mr. Jack Chow, Business Development Director of JY Furniture Co., Ltd., was awarded the title of Outstanding Speaker on Supply Chain FY25.

Roger Lou, Regional Director for South Asia and Southeast Asia at Alibaba.com, shared: "Vietnam is at the forefront of South Asia and Southeast Asia, benefiting from Alibaba.com's comprehensive suite of online trading services. This marks a significant milestone for Vietnam in the global trade landscape. The launch of Alibaba.com's new online logistics services reaffirms our commitment to supporting Vietnamese businesses in achieving success in international markets.”

KIM THANH

Source: https://www.sggp.org.vn/alibabacom-ra-mat-dich-vu-logistics-truc-tuyen-post754329.html