The move comes as many tech companies are cutting staff and warning about automation trends.
The milestone of 1 million robots joining Amazon's global network of more than 300 facilities helps solidify the company's position as the world's largest manufacturer and operator of mobile robots, said Scott Dresser, vice president of Amazon Robotics, in a press release.
Dresser added that the company's new AI model, called DeepFleet, will coordinate the movements of robots in the fulfillment center, reducing travel time by 10% and thereby speeding up delivery and saving costs.
Amazon began deploying robots in its facilities in 2012 to manoeuvre shelves in its warehouses. Since then, the role of robots in the factory has expanded dramatically, from robots that can lift up to 1,200 pounds of goods to fully autonomous robots that can navigate the factory floor with carts filled with customer orders.
Meanwhile, AI-powered humanoid robots are likely to be deployed this year at Tesla-owned factories.
While the development of AI robots like those at Amazon's facilities promises greater manufacturing efficiency, it also raises concerns about widespread job losses.
A Pew Research survey released in March found that both AI experts and the public believe factory workers are among the groups most vulnerable to losing their jobs to AI.
Dresser appeared to try to allay those concerns in his remarks. “These robots work alongside our employees, taking on heavy, repetitive tasks, while also creating new opportunities for frontline employees to develop technical skills,” he said. Amazon's next-generation fulfillment center in Shreveport, Louisiana, due to open by the end of 2024, he said, will require 30% more staff in maintenance, engineering and operations.
However, news of Amazon's robot expansion comes just days after CEO Andy Jassy said Amazon's rapid deployment of generative AI will reduce the number of people doing some of the jobs the technology is starting to automate.
While AI may replace some jobs, Amazon will continue to hire in AI, robotics and other areas, Jassy said. But in a memo to employees in June, he acknowledged that he expected the company's workforce to shrink in the coming years due to technological advances.
The trend of cuts may have already begun. Amazon has already cut more than 27,000 jobs in 2022 and 2023, continuing to streamline staff across various business units.
Other big tech executives, like Shopify's Tobi Lutke, have also warned about the impact of AI on the workforce, as companies invest in and implement AI while simultaneously laying off employees.
According to Layoffs.fyi, a site that tracks layoffs in the tech industry, 551 companies are set to lay off about 153,000 workers by 2024. A report by the World Economic Forum released in February found that 48% of US employers plan to cut staff due to AI.
According to THUY DUONG/Tin Tuc and Dan Toc Newspaper
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