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Ensuring smooth operations of social policy credit transactions

After the province merger, the Vietnam Bank for Social Policies (VBSP) Quang Tri branch has 17 affiliated transaction offices. The province merger and the arrangement of commune-level administrative units do not change the organizational model, and policy credit transactions to the people in the past have been ensured to be smooth and effective.

Báo Quảng TrịBáo Quảng Trị16/07/2025

Ensuring smooth operations of social policy credit transactions

Acting Director of the People's Credit Fund, Quang Tri branch, Tran Duc Xuan Huong (far right) inspects at the Bac Trach transaction point, Bo Trach commune - Photo: LA

No interruption in preferential capital to the people

On July 7, 2025, the Hai Lang Social Policy Bank Transaction Office held its first transaction session in Vinh Dinh commune. The transaction session marked the presence of the policy bank in the new administrative area after the merger of Hai Quy, Hai Binh, and Hai Hung communes.

During this session, more than 40 customers came to the transaction point to deposit savings, withdraw loans, repay debts and register for new loans. Of which, 17 new loan applications were received with a total registered amount of 900 million VND, focusing on lending programs: poor households, near-poor households, clean water, rural environmental sanitation and job creation.

Mr. Le Van My (58 years old, Quy Thien village), one of the earliest people to arrive at the transaction session, shared: “Being able to conduct transactions at the old commune headquarters helps me and the people here save on travel costs, time and have more convenient access to credit policies. We feel very secure and clearly feel the State’s concern for people’s lives.”

Since July 1, the People's Credit Fund Quang Tri branch has organized 154 transaction points with more than 12,000 customers participating. According to Tran Duc Xuan Huong, acting director of the People's Credit Fund Quang Tri branch, to achieve the above results, the branch has directed its affiliated transaction offices to develop an operational plan suitable to the situation of each locality.

Transaction offices proactively assign credit officers to monitor the area by village, residential group associated with the transaction point to improve monitoring capacity, promptly handle arising situations, and maintain close connection with political and social organizations at the grassroots level. To ensure uninterrupted transaction activities, the unit continues to maintain stability of all 264 transaction points, even though after the merger the number of administrative units has decreased to 78 units.

Up to now, the VBSP Quang Tri branch has directed its affiliated transaction offices and assigned credit officers to monitor the area closely, closely follow the grassroots, advise local Party committees and authorities, and closely and effectively coordinate with socio-political organizations to promptly transfer policy credit capital to beneficiaries from the stages of guiding the preparation of documents, disbursement to debt collection and handling of other operations. These solutions will ensure the continuity and stability of policy credit activities, always close to the people, close to the grassroots so that social policy credit serves the poor and other policy beneficiaries well.

Maintain stable 264 transaction points

The Quang Tri branch of the Social Policy Bank has directed transaction offices to coordinate with the People's Committee and socio-political organizations of the commune to continue maintaining the network of transaction points and transaction schedules as before the administrative unit arrangement. The new commune after the merger will have many transaction points organized on fixed days of the month. Villages near other transaction points in the same new commune can consider arranging so that the village can conduct transactions at transaction points with suitable distances and more convenient for customers.

Ensuring smooth operations of social policy credit transactions

Credit activities at the transaction point of Bac Trach commune promptly bring preferential capital to the people - Photo: LA

In case it is not possible to arrange at the old commune or ward People's Committee, it will be arranged at a suitable cultural house or community activity house, ensuring the physical conditions and safety for bank staff and people coming to transact. All transactions of borrowing capital, repaying debts, paying interest, depositing savings... will still take place according to the fixed monthly schedule as before.

Transaction offices closely coordinate with local authorities and socio-political organizations to review the list of villages and residential groups at each transaction point, and at the same time notify specific schedules to savings and loan groups (TK - VV) to propagate and guide people clearly.

To promptly grasp the actual situation and resolve difficulties and problems arising at the grassroots level after the administrative unit reorganization, especially for commune transaction activities, the Provincial People's Credit Fund's Board of Directors directly worked at transaction points.

Here, the branch leaders closely coordinated with local authorities and Party committees to survey and evaluate the implementation of credit policies after the merger; at the same time, they listened to opinions and suggestions from the grassroots to promptly direct, support and remove arising difficulties.

The branch has developed a plan to organize training for relevant officials of the commune People's Committee and political organizations entrusted with social policy credit activities after completing the commune merger to ensure that local staff have a firm grasp of the professional and policy credit procedures; coordinate with political and social organizations to implement the handover of the trust in accordance with instructions and regulations, ensuring that loan information and customer records are fully transferred without interruption. At the same time, maintain a hotline to reflect and support people to receive and promptly answer any problems in the initial stages of arranging administrative boundaries at the commune level.

“Maintaining transaction points and wards as the old model helps people not have to go further, creating stability and peace of mind in accessing loans. The branch has coordinated with political and social organizations to announce transaction locations, fixed transaction schedules, transaction times, and a list of villages in the transaction points so that the management board of the TK - VV group and customers can grasp and come to transact.

Coordinate with the People's Committee of the new commune to create favorable conditions for customers in confirming loan applications, authorization procedures to ensure that there are no problems with administrative procedures. At the same time, continue to organize the savings and credit group network according to the new administrative unit, maintaining community cohesion. Strengthen propaganda and guidance through socio-political organizations and savings and credit groups, helping people grasp policies and make transactions", emphasized Tran Duc Xuan Huong, acting director of the Vietnam Bank for Social Policies, Quang Tri branch.

Lan Anh

Source: https://baoquangtri.vn/bao-dam-thong-suot-hoat-dong-giao-dich-tin-dung-chinh-sach-xa-hoi-195838.htm


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