Border communes operate smoothly

Vice Chairman of the Provincial People's Committee Le Van Phuoc (left cover) talks with people coming to resolve administrative procedures at the Chau Phong Commune Public Administration Service Center.

Synchronous operation

After 3 weeks of merger, the operation of the 2-level local government model in border communes such as Tan An, Vinh Xuong, Chau Phong has begun to show positive signs such as: stable apparatus, smooth operation, and people's consensus.

Tan An commune was established on the basis of merging 3 communes: Tan An, Tan Thanh and Long An . It can be affirmed that, up to now, the apparatus of Tan An commune has been reorganized in the direction of streamlining, compactness, efficiency, effectiveness and efficiency. Mr. Do Van Leo - Chairman of the People's Committee of Tan An commune said: "We have completed the specialized departments, arranged reasonable personnel. Currently, the Commune Public Administration Service Center has full facilities, operates effectively, receives and processes hundreds of records each week, in which the rate of returning results on time is nearly 100%".

In Chau Phong commune, after merging from 3 old units, Le Chanh, Phu Vinh and Chau Phong, the new government soon stabilized and operated effectively. The commune People's Committee completed the mobilization and reception of 86 cadres and civil servants and arranged them synchronously in departments, offices and centers. In particular, the Chau Phong Commune Public Administration Service Center operated smoothly, receiving and handling 262 files in just the first 2 weeks.

Not only ensuring administrative operations, the communes are also actively preparing for the new term Party Congress. Mr. La Hong Phong - Secretary of the Tan An Commune Party Committee affirmed: "We have just finished organizing the Executive Committee meeting; drafting documents and perfecting the organization, preparing very carefully for the first Commune Party Congress. The general spirit is "innovation, efficiency and closer to the people".

In the process of reorganization, it is equally important to do a good job of mass mobilization. Localities have stepped up propaganda, helping people understand the changes in headquarters, new administrative procedures, and ways to access public services. Ms. Vo Thi Lan, a resident of Hamlet 2, Vinh Xuong Commune, shared: “At first, I was a bit worried when I heard about the merger, afraid that it would be difficult to do paperwork. But when I went to the Commune Public Administration Service Center, the staff gave me enthusiastic guidance and the procedures were quick and easy, I was very satisfied.”

Ms. Nguyen Thi Dinh, a resident of Tan An commune, said: "Every time I come to get a birth certificate or certification, there is a priority table for the elderly. I see that the new government takes good care of the people!" Along with the initiative of the officials, the communes also organize many information channels for people to easily and quickly access such as: Commune Fanpage, loudspeakers, QR codes to look up procedures to support people. In Tan An commune alone, the Public Administration Service Center has publicized 60 administrative procedure decisions, deployed high-speed internet connection and surveillance cameras to serve the people.

Many concerns

Despite many positive results, the authorities of border communes could not avoid difficulties in the initial stages of operating the new model. One of the major problems is the degraded and scattered infrastructure. Mr. Bui Thai Hoang - Chairman of Vinh Xuong Commune People's Committee, frankly admitted: "The arrangement of working offices of the Party Committee, People's Committee and socio-political organizations at many different locations has limited coordination and direction. We recommend that the province soon issue a policy to upgrade and re-plan the centralized headquarters."

In Tan An commune, many technological devices such as computers and printers at the Public Administration Service Center are old, affecting the progress of processing records. In addition, officials are still confused with new administrative software, some data is not yet connected, causing difficulties when performing online public services. Along with that, Chau Phong commune also faces a similar situation when the civil status software still has many errors, data is not synchronized between old communes. This forces many procedures to be processed manually, prolonging the processing time.

Faced with the above difficulties, the communes have proactively proposed many solutions, including recommendations for investment in upgrading facilities, especially building centralized offices, and supplementing modern technological equipment for departments, offices, and public administration centers. In addition, intensive training for commune-level cadres and civil servants on work handling skills, information technology application, and serving the people should be enhanced. On-site technical staff should be arranged to promptly handle errors in the public service software system. Mr. La Hong Phong emphasized: "To effectively operate the 2-level local government model, it is necessary to focus on building a team of professional cadres, taking people's satisfaction as a measure of operational efficiency."

The reorganization of the two-level local government apparatus is not only a requirement for administrative reform but also the beginning of major changes in national governance and administration, promoting socio -economic development. The communes of Tan An, Vinh Xuong, Chau Phong, which used to be associated with the characteristics of border areas, ethnic minority areas, and scattered geographical conditions, are now changing every day. People expect the two-level local government model to not only be streamlined, operate effectively, efficiently, and effectively, but also be closer to the people, closer to the people, and more transparent.

Article and photos: MINH HIEN

Source: https://baoangiang.com.vn/cac-xa-vung-bien-van-hanh-thong-suot-a424871.html