There is still traffic congestion during rush hour.
In the first 7 months of 2025, Cam Ranh International Airport had a total of 24,632 flights (two-way) with a passenger volume of more than 4.2 million (up 2.8% over the same period in 2024), including 14,827 international flights (two-way) with a passenger volume of more than 2.7 million (up 4.3%). There are currently 4 domestic airlines operating at major destinations such as Hanoi , Ho Chi Minh City, Hai Phong, Da Nang with an average frequency of 46 flights/day and 22 international airlines operating in key markets such as Korea, China, Russia, Thailand, Malaysia, Central Asian countries with an average frequency of 70 flights/day...
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| Tourists get off at Cam Ranh International Airport. |
To meet passenger service requirements, the Airport Authority at Cam Ranh International Airport has performed well its role as the host and coordinator of activities between state management agencies, units, and enterprises providing aviation and non-aviation services to ensure smooth and quality provision of aviation services. Vietnam Airports Corporation (ACV) has synchronously deployed identification technology solutions, electronic authentication and biometric recognition in the check-in process. From July 2025, passengers performing domestic flight procedures will use biometric data (Face ID) to authenticate their identity at check-in stages, without requiring paperwork when traveling on Vietnam Airlines and Vietjet Air flights. This process helps reduce waiting time, simplify procedures, and is convenient for passengers. In addition, ACV also invested in installing 7 multi-head hand luggage scanners that allow luggage to be viewed from two different angles, helping security staff speed up the processing of passengers' luggage.
However, according to the report of the Department of Culture, Sports and Tourism, currently, the entry and exit procedures at Cam Ranh International Airport are still congested during rush hours, especially for chartered tourist groups from Korea and China. The time for baggage check-in procedures is still prolonged due to lack of human resources during rush hours. Travel agencies report delays when large groups check in, affecting tour plans. Luggage returns for international flights arriving during rush hours are still slower than planned due to overlapping conveyor belts. In addition, the infrastructure of the domestic passenger terminal still has some limitations such as: high temperature of the telescopic bridge; domestic baggage conveyor belts have some technical errors; the space at the departure gate is narrow, making it difficult for passengers to queue up to board the plane...
Improve service quality soon
After receiving the report from the Department of Culture, Sports and Tourism, the Provincial People's Committee sent a document to departments, branches, Cam Ranh International Airport and related units requesting the implementation of a number of tasks to improve the quality of passenger service at Cam Ranh International Airport. The Provincial People's Committee requested the Department of Construction to coordinate with Cam Ranh International Airport to advise the Provincial People's Committee on a document recommending the Ministry of Construction and the Civil Aviation Authority of Vietnam to soon approve the adjustment of the Cam Ranh International Airport Planning for the period 2025 - 2030, with a vision to 2050. The Department of Culture, Sports and Tourism presides over and coordinates with related agencies and units to study the establishment of a working group to coordinate between units at Cam Ranh International Airport to grasp and exchange professional information to promptly handle and overcome limitations and problems, and improve the quality of products and services for customers. At the same time, strengthen flight promotion activities, actively seek cooperation opportunities, and develop new flight routes from international markets to Khanh Hoa, especially some potential and key markets.
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| Passengers queue to check out at Cam Ranh International Airport. |
The Provincial People's Committee also assigned the People's Committee of Bac Cam Ranh Ward and the People's Committee of Cam Lam Commune to proactively work and coordinate with relevant units to research, survey, and supplement the system of trees and flowers, creating a clean and beautiful landscape along the Cam Ranh International Airport area; have solutions to collect concentrated waste in the area in front of the terminal and mobilize the removal of temporary tents along Nguyen Tat Thanh Avenue (from Cam Ranh International Airport to the south of Cu Hin Mountain) to create an impressive environmental landscape for tourists.
Comrade Nguyen Long Bien - Member of the Provincial Party Standing Committee, Permanent Vice Chairman of the Provincial People's Committee said: The Provincial People's Committee has requested Cam Ranh International Airport to proactively work and coordinate with the Airport Authority at Cam Ranh International Airport, Cam Ranh International Terminal Joint Stock Company, Cam Ranh International Airport Border Police, Customs Branch VIII, International Health Quarantine Center to review and deploy solutions to shorten the time for immigration procedures, baggage clearance, arrange additional human resources during peak hours and arrange screening counters and multilingual instruction boards to facilitate passengers.
VAN KY
Source: https://baokhanhhoa.vn/du-lich/202510/cang-hang-khong-quoc-te-cam-ranh-tiep-tuc-nang-cao-chat-luong-phuc-vu-hanh-khach-32a0efe/
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