Comprehensive and substantive digital transformation

Promoting comprehensive and substantive digital transformation, based on data and centered on citizens and businesses; focusing on building a digital government operating on real-time data, improving the efficiency of administration and governance; and simultaneously promoting the development of the digital economy and digital society in both scale and quality, spreading values and expanding access to digital services for the entire society... These are the key tasks that Ca Mau will implement in 2026.

Báo Cà Mau•23/03/2026

Focus resources and improve the operational quality of the Provincial Digital Transformation Center.
Improving institutions, promoting digital transformation, and enhancing the quality of primary healthcare .
Promoting science and technology and digital transformation to create momentum for development.

"Leverage" for local development

Digital transformation is no longer a trend but an inevitable requirement, a "lever" to enhance labor productivity and the efficiency of state management, while opening up new space for innovation, e-commerce, and the digital economy . By 2025, administrative reform linked with digital transformation in the province will achieve many outstanding results: 100% of administrative procedures will be integrated into the National Public Service Portal; 48 out of 48 essential public services will be provided online; the rate of online application processing will reach 97.83%; the digitization of documents and processing results will reach 90.95%; and online payments will reach 98.60%. In particular, allowing the use of 43 types of electronic documents integrated into VNeID will contribute to reducing social costs, shortening the time for processing administrative procedures, and increasing the satisfaction of citizens and businesses.

Digital infrastructure has been invested in and upgraded synchronously. 100% of communes and wards are covered by 3G/4G/5G and connected via fiber optic cable; the provincial data integration center has been deployed according to the cloud computing model, meeting ISO/IEC 27001:2022 standards, and is currently operating more than 120 provincial information systems; the IOC center is gradually becoming more effective in monitoring, managing, and analyzing data.

Huynh Quoc Viet, Permanent Deputy Secretary of the Ca Mau Provincial Party Committee, inspected the digital transformation work at the Hong Dan Commune Public Administrative Service Center.

Ca Mau has completed the digitization and cleaning of many large databases such as: population, land, civil registration, civil servants, education, health, insurance, tax, etc.; in particular, land data has achieved a verification and validation rate with the national population database of over 98.6%. This result creates an important digital data foundation to serve socio-economic development, and clearly demonstrates the political determination and synchronized involvement of the entire system.

Mr. Ngo Hong Thuan, Deputy Director of the Department of Science and Technology of Ca Mau province, said: “Digital transformation is gradually spreading to businesses, cooperatives, and the people. The entire province has 116 websites; 5 e-commerce trading platforms; the Ca Mau provincial e-commerce platform operates effectively with hundreds of local products; supporting 56 OCOP entities to participate in large e-commerce platforms; organizing livestream sales attracting a large number of viewers. Cashless payments are widely implemented in education, healthcare, public services, and commerce. In the digital society sector, the rate of level 2 electronic identity verification accounts has reached 85.2%, electronic health records, and health insurance examinations and treatments using citizen identification cards have been effectively implemented, contributing to the formation of digital citizens and a digital society.”

Thanks to the focus on digital transformation, the province's digital infrastructure has received comprehensive investment: 100% of communes and wards have fiber optic internet access and 3G/4G mobile network coverage; 100% of provincial and commune-level agencies have LAN networks, high-speed internet, and dedicated data transmission networks. All officials and employees are equipped with computers for work. The province currently has nearly 3,370 desktop computers and over 300 laptops, and more than 2,400 printers and scanners.

In particular, according to the assessment of the Standing Committee of the Central Steering Committee, Ca Mau ensures the basic conditions for operating a two-tiered local government, ranking 3rd out of 11 provinces and cities with no overdue or uncompleted tasks and is among the top 15 out of 34 provinces and cities that have completed all 16 criteria in 100% of their communes. According to the assessment of the Government Office, Ca Mau ranks 4th out of 34 provinces and cities in the set of indicators for serving citizens and businesses in resolving administrative procedures and providing public services.

The Hoa Binh Commune Police Station is carrying out the issuance and verification of electronic identities for citizens.

Breakthrough through digitalization goals.

In 2026, Ca Mau province identified digital transformation as a key, overarching task, linked to administrative reform and improving the effectiveness of state management. The focus will be on perfecting institutions suitable for the two-tiered local government model. This includes developing a synchronized digital infrastructure and data system, prioritizing data centers and shared platforms, ensuring cybersecurity; promoting digital transformation in administrative agencies, and placing citizens and businesses at the center of service delivery. Simultaneously, the province will improve the quality of its digital transformation workforce, linking training to job positions, promoting the "Digital Literacy Movement," and strengthening the application of data and artificial intelligence in management, production, and social life.

The goal is to promote comprehensive, substantive, and effective digital transformation. To perfect the digital government model. To develop the digital economy and digital society in a way that expands scale, improves quality, increases productivity, and spreads digital values across all sectors. At the same time, to enhance access to public and digital services for citizens and businesses.

Ca Mau strives to achieve 95% satisfaction among citizens and businesses using online public services. Over 95% of provincial-level applications and 90% of commune-level applications are processed online; 85% of state agencies conduct internal management and administration electronically; and 100% of critical information systems are assessed, classified, and secured according to regulations. The rate of officials and civil servants receiving training in digital skills and information security reaches 80% or higher.

Ca Mau strives to achieve a 65% rate of adult population accessing digital services in healthcare, education, and insurance (In the photo: Ganh Hao Commune Public Administrative Service Center carrying out administrative procedures to serve local residents).

Regarding the digital economy, Ca Mau strives to achieve 10% of GRDP; e-commerce accounting for over 12% of total retail sales; 70% of businesses using digital payments or QR codes; 100% of concentrated production areas having digital agricultural maps; 60% of tourist destinations and cultural-entertainment service areas being digitized; and 70% of accommodation establishments and tourism businesses using digital platforms for management and tourism business.

Simultaneously, the province strives to ensure that 65% of the adult population has access to digital services in healthcare, education, and insurance; over 60% of hospitals implement electronic medical records; over 90% of citizens have electronic health records; and 100% of educational data is digitized and standardized. At least 80% of internet users will receive information and guidance on information security skills and online fraud prevention. This is the foundation for Ca Mau to make breakthroughs and move towards a sustainable digital future.

Thanh Hai

Source: https://baocamau.vn/chuyen-doi-so-toan-dien-va-thuc-chat-a127215.html