The National Legal Portal effectively applies AI.

After one year of operation, the National Legal Portal has proven effective in receiving and processing feedback and suggestions from citizens and businesses.

According to a report by the Department of Legal Education and Legal Aid ( Ministry of Justice ), after one year of operation, the National Law Portal recorded more than 3 million visits; AI Law answered nearly 290,000 questions, granted nearly 3,000 AI Law accounts and 1,400 AI Lexcentra accounts to agencies and units.

The system for receiving feedback and suggestions on legal documents recorded over 133,000 visits and 2,806 feedback and suggestions, of which approximately 93% have been processed.

In addition, infographics developed and published daily in the Multimedia section by the Department of Legal Education and Legal Aid contribute to improving the effectiveness of policy communication in a way that is "easy to understand - easy to remember - easy to share".

National Law Portal interface.

The section on draft legal documents has published 228 drafts; the "Newly Issued Documents" section has updated more than 157,000 documents. The "Policy Highlights" and "Resolution No. 66" sections have published 26 issues to serve citizens and businesses.

The National Law Portal's digital media ecosystem continues to expand across Facebook, Zalo, and TikTok. Many content pieces have achieved high reach, including one article with 10.7 million views and nearly 600,000 interactions; the TikTok channel maintains 3-8 videos per day, with an average weekly increase of approximately 500,000 views.

Regarding information security, the Information Technology Department (Ministry of Justice) has coordinated with units A05, A06, and C06 to complete level 3 information security assessments for integration with the VNeID system.

To improve the quality and effectiveness of the National Legal Portal, at a meeting with relevant units, Deputy Minister of Justice Nguyen Thanh Ngoc emphasized the need to complete the centralized legal database, ensuring the full updating of legal documents, international treaties, and case law; and to promote the codification and translation of legal documents. At the same time, it is necessary to improve the efficiency of reviewing legal documents and perfect the mechanism for receiving and processing feedback and suggestions from citizens and businesses.

The Deputy Minister also requested the development of intelligent interactive tools such as legal Q&A, procedural guides, and judicial professional handbooks; continued improvement of functions for disseminating and educating about the law, providing legal assistance, supporting businesses, and connecting with VNeID to verify users and enhance the system's reliability. The sections on the Portal should focus on providing information on law and law enforcement, avoiding mere news content.

The Deputy Minister instructed the Department of Information Technology to promptly finalize and submit for approval the project ensuring the structure and functionality of the National Legal Portal; and to coordinate with relevant units to ensure the resources for implementation. The Department of Legal Education and Legal Aid was tasked with developing a plan and budget for annual operation, and continuing to improve the quality and effectiveness of the Portal's activities in the future.

Source: https://baotintuc.vn/thoi-su/cong-phap-luat-quoc-gia-ung-dung-ai-hieu-qua-20260527091558281.htm