FPT and Quang Ninh deploy a two-level government model and a one-level Public Service Center

(Chinhphu.vn) - Along with the whole country, Quang Ninh province - one of the leading localities in innovating the governance model has officially operated the two-tier local government model on the first day of the national administrative reform process. As the key IT infrastructure provider, FPT Corporation has completed the deployment of the new public administrative service system for the province, ensuring smooth operation from the first day of the transformation.

Quang Ninh Provincial leaders and FPT General Director survey on the first day of implementing the new two-level government model

With the advantage of being a unit that has been closely associated and accompanied Quang Ninh for a long time in implementing the first e-Government model in Vietnam since 2013, FPT has closely coordinated with the Provincial Public Administration Service Center to design and implement the new model according to the instructions of the Government Office , while referring to Singapore's modern governance model.

Specifically, FPT accompanies Quang Ninh to build 3 major systems, including: Digital station system integrated with electronic personal identity wallet, helping people and businesses easily perform activities of digitizing records, submitting multi-channel public service records; Reception system, online queue management, allowing the Provincial Public Administration Service Center to instantly monitor the service situation, staff productivity across the entire network; New generation Administrative Procedure Information System, fully meeting the requirements of the Central Government, allowing the reception and return of results without administrative boundaries, processing electronic records throughout the process, horizontal - vertical connection, returning results directly to the electronic identity wallet. From there, it can be exploited to carry out other digital economic and digital social transactions.

On July 1, nearly 80 FPT technical staff were deployed to 5 typical communes/wards out of 54 administrative units at commune, ward and special zone levels of Quang Ninh province, to directly support local people and authorities in the initial operation phase of the new model.

New governance model in Quang Ninh applies technology to improve service quality for people

Important step in administrative reform

In Dong Trieu city - a key locality in the administrative unit rearrangement roadmap - preparations have been carried out systematically in all four aspects: organizational structure, human resources, facilities and technology platform. The city is ready to operate a new governance model towards streamlining, effectiveness, efficiency and being closer to the people.

Mr. Pham Duc An, Chairman of Quang Ninh Provincial People's Committee, inspected the implementation of public administrative services at Dong Trieu Ward Public Administration Service Center.

The system built by FPT fully meets the public administrative tasks for people and businesses at the commune level, replacing the old model which is decentralized through three levels: province - district - commune. This is an important step forward in administrative reform, applying technology to improve the quality of service to people.

Mr. Nguyen Van Khoa, General Director of FPT Corporation, said that today is a great day, marking an important historical milestone, opening a new development stage in the process of perfecting the state administrative apparatus, institutions and organization of the political system towards synchronization, effectiveness, efficiency and streamlining.

The strong application of science and technology and digital transformation to accompany the Party, State and Government in improving national governance capacity and better serving people and businesses is the top mission of FPT Corporation in the new era.

The new model brings many practical meanings. For people and businesses, this is a convenient, modern and transparent public service ecosystem, saving time, costs and efforts.

For the staff and civil servants in the province, the model helps reduce manual work, increase labor productivity, and at the same time enhance the ability to control and coordinate work more effectively through real-time data.

For provincial governments, this model provides a modern governance tool, allowing for monitoring and evaluating the synchronous operation of the administrative apparatus from the province to the grassroots level, thereby making quick, accurate and practical decisions, paving the way for modern governance initiatives, serving the goals of sustainable development and comprehensive digital transformation of the locality.

HM

Source: https://baochinhphu.vn/fpt-cung-quang-ninh-trien-khai-mo-hinh-chinh-quyen-2-cap-va-trung-tam-pvhcc-mot-cap-102250701122525563.htm