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People need to pay attention to medical examination and treatment when stopping issuing paper health insurance cards.

According to Official Dispatch No. 168/BHXH-QLT of the Vietnam Social Security (VSS), from June 1, 2025, the VSS agency will not issue paper health insurance cards to health insurance participants, except in cases where there is no chip-embedded citizen identification card (CCCD) and VNeID, VssID cannot be installed. Instead, people will use electronic health insurance cards when going to see a doctor, get treatment,...

Báo Ninh ThuậnBáo Ninh Thuận04/06/2025

Specifically, from June 1, for cases of requesting to reissue or exchange health insurance cards, social insurance officers are required to directly guide participants to install the VssID application, the VNeID application and instruct them to use the health insurance card image on the applications to go to the hospital for examination and treatment instead of the paper health insurance card.

To ensure benefits and avoid interruptions in the medical examination and treatment process, people need to take the following steps: Install the VssID or VNeID application on their smartphones to be able to use the electronic health insurance card image instead of the paper card. Link health insurance information with the chip-embedded CCCD to ensure data synchronization.

To use the VNeID or VssID application instead of a paper health insurance card, people can integrate their health insurance card into the application by following these simple steps: Integrate health insurance card into VNeID: First, people need to update the latest version of the VNeID application. Then, open the application and log in, select the "Paper wallet" section, then select "Integrate information". Next, select "Create new request" and enter the health insurance card number and information of the card issuing unit to complete the integration.

Regarding the VssID application, currently, most accounts have been authenticated with population data and updated CCCD numbers. For accounts that have not been updated, users can follow these steps to update the CCCD number or personal identification number for social insurance and health insurance participants in the VssID application.

To check the updated CCCD number on the VssID application: Open the VssID application on your phone - Log in to your account. If the account already displays the CCCD number, there is no need to update. If you still have the old ID number, you need to change the information, then follow these steps:

Step 1: Access the address: https://dichvucong.baohiemxahoi.gov.vn - Log in with your VssID account.

Step 2: When you have successfully logged in, look up and select "Account Information" to change your ID card/CCCD number.

Step 3: In the information management section, you can easily edit your ID card/CCCD number.

Step 4: Confirm at the Social Security Agency. After completing the online information change, the user will receive a notification requesting to go to the nearest Social Security Agency to confirm and complete the information change on the Social Security system.

Source: https://baoninhthuan.com.vn/news/153434p1c30/nguoi-dan-can-luu-y-trong-kham-chua-benh-khi-dung-cap-the-bao-hiem-y-te-giay.htm


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