Prime Minister Pham Minh Chinh affirmed that faster, more effective, sustainable, and comprehensive digital transformation, leaving no one behind, is one of the key and breakthrough tasks of the Government in this term - Photo: VGP/Nhat Bac
On the afternoon of December 28, Prime Minister Pham Minh Chinh, Chairman of the National Committee on Digital Transformation, chaired the 7th meeting of the Committee, summarizing activities in 2023 and key directions and tasks for 2024.
Attending the conference were Deputy Prime Minister Tran Luu Quang, Permanent Vice Chairman of the National Committee on Digital Transformation; Minister of Information and Communications Nguyen Manh Hung, Vice Chairman of the National Committee on Digital Transformation; leaders of ministries, branches, central agencies; Chairmen of People's Committees of provinces and centrally-run cities.
Specific results people benefit from
Evaluating the outstanding results of national digital transformation in 2023, the Ministry of Information and Communications said that the National Digital Transformation Program, the National Strategy for Developing Digital Government, Digital Economy and Digital Society set 62 goals, of which 18 goals have been completed (29%), 27 goals are highly likely to be completed (43.5%) and 17 goals require concentrated efforts to be completed on time (27.5%). The 2023 plan sets 126 tasks, 102 tasks have been completed, reaching 81%.
At the conference, reports and comments from leaders of ministries, localities and enterprises assessed the situation, highlighted achievements, results, shortcomings, limitations, bottlenecks, difficulties, and obstacles, shared good practices and lessons learned in digital transformation in the past; outlined key tasks and solutions and made proposals and recommendations for the coming time.
Notably, the Ministry of Public Security deployed the National Population Database, connecting and sharing data with 15 ministries, branches, 63 localities, and 4 enterprises, serving more than 1.3 billion lookup requests and 537 million information synchronizations. The effectiveness of population data exploitation has facilitated people in performing public services.
For example, the time for registering for medical examination and treatment has been reduced from 10 minutes to several hours to about 10 seconds; the time for receiving patients is estimated to be reduced by more than 1 hour compared to before; the waiting time for issuing health insurance cards for children under 6 years old has been shortened from 5 days to 2 days; the time for processing funeral benefits has been shortened from 10 days to 7 days.
The ordinary passport issuance service provided by the Ministry of Public Security has received over 2.15 million applications, including 1.98 million online applications, reaching a rate of over 95%. Passports will be sent to your home via public post. The residence notification service provided by the Ministry of Public Security has received 4,919,882 applications, including 4,912,994 online applications, reaching a rate of 99.9%.
Viettel has designed, built and operated the largest data center and cloud infrastructure in Vietnam, meeting international standards with a scale of 13 data centers and 60,000 m2 of floor space. On this infrastructure platform, Viettel has developed the first cloud computing ecosystem completely owned by Vietnamese people, not dependent on any country or partner. This is a big step for Viettel towards a new revolution: popularizing cloud computing, with the mission that every citizen and every household will have a data storage on Viettel's cloud platform.
Prime Minister Pham Minh Chinh emphasized the need to make breakthrough efforts and develop the digital economy on par with international and regional standards - Photo: VGP/Nhat Bac
In the field of education and training, previously, more than 1 million students taking the high school entrance exam and more than 660,000 candidates applying for admission had to manually enter information on admission forms, which was time-consuming and prone to errors. In 2023, 94% of students registered online. Basic information was synchronized and automatically filled in the form, students did not need to re-enter data already in the national population database and specialized database.
As of December 2023, the number of electronic invoices received and processed by tax authorities was more than 5.5 billion, of which more than 1.6 billion were coded invoices and nearly 4 billion were uncoded invoices. The Ministry of Finance continues to promote solutions to deploy electronic invoices generated from cash registers for food and beverage services, preventing tax and budget losses. By December 2023, more than 36,400 businesses, households, and individual businesses had successfully registered to use electronic invoices with codes from tax authorities generated from cash registers, with the number of electronic invoices generated from cash registers being about 58 million invoices.
There have been breakthrough changes in the handling of administrative procedures in some localities. For example, in June 2023, Quang Ninh granted investment certificates to two investment projects of enterprises with a total investment capital of nearly 250 million USD in just 12 working hours from the time the investor submitted the application online through the province's public service portal, shortening the time by 14 working days compared to the regulations.
Sharing about how to popularize telecommunications infrastructure, the leader of Quang Ninh province said that Ninh province ranks first among localities with the best infrastructure in Vietnam; the rate of population covered by mobile phones is 100%.
With the inauguration of the BTS station broadcasting mobile information at Tran island, Ma Chau border control station, Thanh Lan island; construction of mobile broadcasting stations to cover mobile signal for 105 remote, isolated and extremely difficult villages, the whole Quang Ninh province no longer has areas with low mobile signal.
Emphasizing that telecommunications coverage of the entire Ha Long Bay would bring about good effects, the leader of Quang Ninh province also said that the construction of broadcasting stations here is facing difficulties in the core heritage area according to UNESCO regulations and regulations on forest land conversion.
However, Deputy Prime Minister Tran Luu Quang clarified that an area recognized by UNESCO as a heritage site does not mean that we must stop all construction activities. The Deputy Prime Minister suggested that the province submit the dossier according to regulations to the competent authority; in the near future, the Government will also decentralize the authority to convert forest land as in this case to the locality.
Hanoi is the first locality to issue a Resolution of the People's Council on the policy of applying zero fees when organizations and individuals submit documents online for 82 administrative procedures under the authority of the City People's Council.
Lao Cai issued a Resolution of the Provincial People's Council on preferential policies for civil servants and public employees specializing in information technology and digital transformation, applicable to civil servants and public employees working at provincial and district-level agencies with a support level of up to 150 million VND/person/time; training and treatment support with a support level of up to 5.4 million VND/person/month.
The Prime Minister clearly stated the theme of digital transformation in 2024 as: Developing the digital economy with four pillars of information technology industry, digitalization of economic sectors, digital governance, digital data - Important driving force for fast and sustainable socio-economic development - Photo: VGP/Nhat Bac
Mobile coverage at 2,233 signal dips
In his concluding remarks, Prime Minister Pham Minh Chinh affirmed that faster, more effective, sustainable, and comprehensive digital transformation, leaving no one behind, is one of the key and breakthrough tasks of the Government during this term.
The Prime Minister assessed that in 2023, national digital transformation will be promoted in a comprehensive and all-people direction, with practical results, contributing positively to the country's socio-economic development. The National Digital Data Year 2023 has created a basic foundation for creating and sharing data in state agencies, laying the foundation for the development of all three pillars (digital government, digital economy, digital society).
The Prime Minister emphasized 6 main results:
Firstly, the international assessment of Vietnam's digital transformation has achieved many positive results. Vietnam's Innovation Index in 2023 ranked 46/132, up 2 places compared to 2022, continuously maintaining in the top 50 countries since 2018 (according to the World Intellectual Property Organization WIPO). Vietnam's Postal Index in 2023 reached level 6/10, up 1 place compared to 2021, ranked 38th (according to the Universal Postal Union).
Vietnam is the country with the fastest digital economic growth rate in Southeast Asia for two consecutive years (2022, 2023); e-commerce increased by 11%, digital tourism economy increased by 82%, digital payment increased by 19% (according to Google, Temasek). According to estimates of the Ministry of Information and Communications, the digital economy in 2023 contributed about 16.5% of GDP.
Second, the National Digital Data Year achieved many important results. National and specialized databases were promoted to be built, connected, and shared; creating convenience in providing online public services to people and businesses (population management, business registration, insurance, electronic household registration, etc.).
In particular, the national population database has been promoted, bringing practical results. Completed the issuance of 100% of chip-embedded ID cards to eligible citizens; issued over 70 million electronic identification accounts. Promoted the use of the VneID application, integrated 2.2 million vehicle registration data, 10.2 million driver's license data, 16.8 million health insurance data. Connected, shared, authenticated, and cleaned data with 15 ministries, branches, 63 localities, and 3 telecommunications enterprises; deployed 38/53 essential public services, helping to save over 2,500 billion VND annually.
Third, the work of perfecting institutions, mechanisms and policies to create a framework for national digital transformation has been actively and effectively implemented. The Government has submitted to the National Assembly for approval the Law on Electronic Transactions (amended), the Law on Telecommunications (amended), and the Law on Identification; the Government and the Prime Minister have issued 4 resolutions, 1 decree, 7 decisions, and 6 directives. 50/63 provinces and cities have issued policies on exemption and reduction of fees and charges for using online public services.
Fourth , the deployment of online public services has been promoted, bringing practical results, gradually building a professional and modern administration, serving people and businesses better and better. There have been more than 11.2 million accounts and more than 35.4 million records submitted on the National Public Service Portal.
Deputy Prime Minister Tran Luu Quang speaks at the conference - Photo: VGP/Nhat Bac
Fifth , the development of digital infrastructure has achieved many positive results. Nearly 80% of Vietnamese people use the internet. Currently, mobile coverage is available at 2,233/2,853 (accounting for 78%) signal dips (the remaining 620 points will have to be completed in 2024). 5G mobile network testing is underway in more than 50 provinces and cities. Data centers continue to be built in both the public and private sectors; the Government has approved the Project to build a National Data Center, and 13 enterprises have built 45 data centers.
Sixth, network security and information security are increasingly valued. 65% of information systems are certified to protect information security at various levels. Nearly 4,800 government agency websites are evaluated and labeled with network trust.
The Prime Minister affirmed that the above results show that implementing digital transformation is a completely correct task, bringing very specific and practical results in the management and operation of all levels, sectors, localities and the economic and social activities of people and businesses; thereby contributing significantly to the cause of rapid and sustainable socio-economic development.
On behalf of the Government leaders, the Prime Minister expressed his gratitude, appreciation and warmly commended the efforts, attempts and results achieved, especially the drastic direction of the members of the National Committee; the participation and close coordination of ministries, branches and localities; the efforts, joint efforts and effective participation of technology enterprises; the consensus, support and active participation of people and enterprises.
In addition to the achieved results, the Prime Minister also acknowledged that there are still many shortcomings and limitations, such as the construction and completion of the legal environment, mechanisms and policies are still slow compared to development requirements; 18 goals of the National Digital Transformation Program require concentrated efforts to be completed on time; many administrative procedures have not been cut or simplified; and a method to measure the proportion of the digital economy in GDP and the proportion of the digital economy in each sector has not yet been issued.
The quality of online public services is still low. The development of digital infrastructure still faces many difficulties and challenges. The work of ensuring security and safety of information systems, databases, and personal data protection still has many limitations and shortcomings. Digital human resources are both abundant and lacking, due to large-scale training, but quality is not guaranteed. Information, communication, and social consensus building to promote national digital transformation are not taken seriously in many places, and are formal and perfunctory.
Minister and Head of the Government Office Tran Van Son speaks at the conference - Photo: VGP/Nhat Bac
Through the implementation of digital transformation in 2023, the Prime Minister drew 4 valuable lessons.
First, the participation with high determination of the entire political system. Grasping the actual situation, having flexible, timely and effective responses; directing and operating synchronously and flexibly, organizing and implementing drastically, clearly identifying priorities, focus and key points.
Second, taking people and businesses as the subject and center of national digital transformation, enjoying the results brought about by national digital transformation; making it transparent and increasing the participation of people and businesses.
Third, build and perfect the legal corridor on national digital transformation to meet practical requirements; direct and operate synchronously and flexibly, organize effective and drastic implementation, clearly identify priorities, focus and key points.
Fourth, always maintain discipline and order; promote decentralization and delegation of power, strengthen inspection and supervision; promote policy communication, contribute to creating social consensus, and strengthen people's trust.
Developing digital economy based on 4 pillars
The Prime Minister clearly stated the theme of digital transformation in 2024: Developing the digital economy with four pillars: information technology industry, digitalization of economic sectors, digital governance, digital data - Important driving force for fast and sustainable socio-economic development.
From the 2024 theme, the Prime Minister clearly stated the guiding views.
Accordingly, we must always have innovative thinking, strategic vision, clear thinking, great determination, high efforts, and drastic actions with scientific, practical, and effective methods; closely follow reality; inherit and further promote the achieved results; create more breakthroughs with a comprehensive and holistic perspective, leaving no one behind in the digital transformation process; strongly apply science and technology, promote innovation, create motivation in the spirit of catching up, progressing together, and making breakthrough efforts to surpass in digital economic development on par with the international and regional levels, contributing to building an independent and autonomous economy associated with deep, substantive, and effective international integration.
Digital economic development must take knowledge and digital data as the main production factors, digital technology as the core driving force and modern digital infrastructure as an important foundation to accelerate economic restructuring associated with innovation of growth models and civilized and modern governance models to realize the aspiration of industrialization and modernization of the country.
Promote proactiveness and creativity; mobilize all resources and participation of the entire political system, people and business community to develop the digital economy. Develop mechanisms and policies to utilize all resources to strongly develop digital infrastructure, digital applications, synchronous, modern digital data with high connectivity and interconnectivity as the basis for the development of e-commerce, convenient, high-quality, and reasonably priced digital services.
Developing the digital economy in a comprehensive and holistic manner, but prioritizing quality over quantity; focusing on 4 main priorities: Prioritizing the development of the information technology and communications industry (this is the key industry, providing technology, products, services, solutions, digital content for digital economic development); Prioritizing the digitalization of economic sectors associated with increasing social labor productivity, output, management and innovation (this is the main front for the development of the digital economy, opening up new development space); Prioritizing digital governance (ensuring the rapid and healthy development of the digital economy); Prioritizing the development of digital data (a key production factor in the development of the digital economy).
"The traditional economic growth model requires capital, labor, and resources. Switching to developing a digital economy, we must have new capital (financial technology), new labor (smart robots, 3D printing, etc.), new resources (digital data, cloud computing, new technologies such as artificial intelligence, new ideas such as blockchain)," the Prime Minister analyzed.
The Prime Minister emphasized that ministries, branches and localities need to be more active, proactive, timely and effective in coordinating with the Ministry of Public Security to comprehensively, promptly and effectively exploit the national population database, serving to simplify administrative procedures, reduce input costs and travel time for people and businesses, contributing to building a "correct, sufficient, clean and livable" population database.
Minister of Information and Communications Nguyen Manh Hung speaks at the conference - Photo: VGP/Nhat Bac
Promoting digitalization of economic sectors
Basically agreeing with the proposals on key tasks and solutions for 2024 of the Ministry of Information and Communications and the speeches and discussions, the Prime Minister requested the National Committee on Digital Transformation and the Steering Committees for Digital Transformation of ministries, branches and localities to urgently issue the 2024 digital transformation plan of the Committee, ministries, branches and localities and organize implementation with the identified theme. Strengthen discipline, order, inspection, urging, and strictly criticize individuals and units that are slow or do not follow the plan. The activities of the Committee and the Steering Committees must be substantial, not formal or general.
Requiring the acceleration of the development and completion of institutions and policy mechanisms for national digital transformation with the motto of one document regulating many documents, applying simplified procedures and processes, the Prime Minister assigned the Ministry of Information and Communications to preside over and coordinate with relevant ministries and branches to research and develop legal documents on the digital technology industry, report to the Government to submit to the National Assembly in 2024; amend and supplement a number of articles of Decree No. 73/2019/ND-CP of the Government regulating the management of investment in information technology applications using state budget funds; amend and supplement the Decree detailing the implementation of the Law on Electronic Transactions on digital signatures and signature certification services; develop a Decree guiding the Law on Telecommunications (amended); urgently complete and submit for promulgation Strategies on semiconductor chip development, blockchain application, digital data, etc.
The Ministry of Information and Communications shall develop a mechanism to inspect, monitor, measure and evaluate the implementation of the tasks of the National Digital Transformation Committee to urge the implementation process and remove difficulties and obstacles, and complete it in the first quarter of 2024.
The Ministry of Planning and Investment shall preside over and coordinate with the Ministry of Information and Communications to promptly complete and promulgate a method for measuring the value-added contribution of the digital economy to economic growth in Vietnam.
The Ministry of Public Security researches and consults on the proposal to develop a Law on Personal Data Protection; to be completed in 2024.
The State Bank of Vietnam shall promptly complete and submit to the Government for promulgation a Decree regulating the mechanism for controlled testing of financial technology activities in the banking sector; to be completed in the second quarter of 2024.
The Ministry of Finance develops, promulgates and submits for promulgation policies and regulations to promote the application of electronic invoices nationwide in all sectors and fields, and accelerates the digitalization of tax, fee and charge collection, especially in food and beverage services, gasoline, etc.
The Ministry of Justice shall preside over and coordinate with ministries and branches to develop a plan to handle 558 administrative procedures that have not been reduced or simplified according to 19 resolutions of the Government; to be completed in the first quarter of 2024.
Leaders of ministries and branches speak at the conference - Photo: VGP/Nhat Bac
To promote digitalization of economic sectors, the Prime Minister requested Deputy Prime Ministers in charge of sectors and fields to organize specialized meetings of the National Digital Transformation Committee on digitalization of economic sectors with specific organization times.
Specifically, the agricultural sector focuses on improving productivity, production efficiency, optimizing production processes, traceability, and reducing emissions; the processing and manufacturing industry focuses on digitalization, automation, and digital governance towards applying the smart factory model to improve production capacity and product competitiveness, reduce emissions, etc., and gradually participate in the global value chain.
The electricity and energy industry focuses on digital governance, such as smart grid systems, power system security, and for thermal power plants, reducing fuel consumption and emissions.
The construction industry focuses on increasing productivity (automating construction processes); more efficient project management (tracking work progress, planning and managing resources more effectively); optimizing design (3D simulation and building information management systems); increasing flexibility; reducing loss and waste; improving worker safety; effective financial management...
The field of industrial park and export processing zone development focuses on promoting the application of technology and digital management to change production, business and environmental protection processes to improve performance, operational efficiency, reduce emissions, and form green and ecological industrial parks. Organized in the third quarter of 2024
The Prime Minister requested other sectors and fields to proactively propose organizing digital transformation conferences on an appropriate scale (such as education, health, transportation (logistics), resources and schools (such as carbon credit trading floors, green transformation), labor - invalids and social affairs, culture, sports and tourism...)
Regarding important tasks to strongly promote national digital transformation , the Prime Minister requested to improve the efficiency of implementing online public services, especially 53 essential public services, increase the rate of online file processing, digitize results, digitize files and reuse data.
Promote the development of national digital infrastructure, focus on building the National Data Center; urgently upgrade the national backbone to soon commercialize 5G in 2024 (digital infrastructure must come first); eliminate mobile signal depressions nationwide; strive for 100% of villages and hamlets to be provided with fiber optic cables... Effectively deploy and develop digital platforms, digital applications, digital services, focus on developing and promoting the development of artificial intelligence platforms, virtual assistants, VNeID digital citizen applications, digital payment applications, electronic invoices, electronic contracts, personal digital signatures...
Ensure information security, network security of information systems and databases; promptly fix security holes, information leaks and protect personal data. Promote extensive information dissemination to all levels of people to raise awareness of national digital transformation, especially online public services, digital applications... Strengthen international cooperation in digital transformation, especially investment cooperation, technology transfer, attracting and training high-quality human resources.
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