Information about Novotel Phu Quoc Resort has been verified on the Experience and Review page of Tuoi Tre newspaper.
Build an official review channel with readers
A representative of Novotel Phu Quoc said that the unit highly appreciated the initiative of Tuoi Tre newspaper in building a specialized official press page, allowing consumers to directly give real reviews about resort experiences and hotel services without having to go through OTA channels (online travel agency platforms such as booking rooms, booking hotels...), thereby helping the community have a more honest and objective perspective.
Ms. Vy affirmed that Novotel wants to receive quality reviews from readers and sees this as an opportunity to improve service quality. "We believe that honesty and transparency will help raise the standards of the accommodation service market, and contribute to building sustainable trust from tourists," she said.
Ms. Truong Ngoc My Linh - Head of Communications and Marketing, Novoltel Phu Quoc Resort
The fact that Tuoi Tre newspaper - a large and reputable media agency - created a reliable review channel is a positive step in the current context, when many fake websites and false reviews are taking advantage of business names to take advantage of consumers.
Towards transparency standards in the tourism industry
Ms. Truong Ngoc My Linh - Head of Communications and Marketing Department of Novotel Phu Quoc Resort (right) - signed a document agreeing to participate in the "Experience and Review" section of Tuoi Tre newspaper - Photo: THANH HIEP
The fact that a major brand like Novotel Phu Quoc Resort proactively accepts public reviews from consumers demonstrates a spirit of learning and aiming for transparency in tourism business - something the entire industry is pursuing amid the post-COVID-19 recovery flow.
Novotel Phu Quoc Resort also hopes that Tuoi Tre newspaper's website will continue to be completed and improved in terms of interface to be more user-friendly, as well as have many ways to share customer experiences and reviews through platforms such as podcasts, videos ...
The "Experience and Review" page of Tuoi Tre Online is a place to gather articles, shares and comments from readers who have used services at hotels, resorts and prominent tourist destinations across the country.
All reviews will be verified before posting, to ensure objectivity and responsibility to both readers and the reviewed unit.
Customers who need to receive information or use services, book rooms at Novotel Phu Quoc Resort but want to avoid fraudulent websites and social networking sites can refer to this link.
Source: https://tuoitre.vn/novotel-phu-quoc-tham-gia-chuyen-trang-trai-nghiem-va-danh-gia-cua-bao-tuoi-tre-20250801141048883.htm
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