Lao Cai Power Company improves the quality of electricity services.

Electricity workers in Lao Cai city inspect a customer's transformer station.

These services not only play a crucial role in improving customer service quality but also contribute to increased labor productivity and improved income for employees within the company. Providing diverse, high-quality services and modern equipment has helped PC Lao Cai build trust and loyalty with customers, while also ensuring transparency in the services the electricity sector provides.

Workers at the Electrical Testing Center are conducting routine inspections, verifications, and tests of the 25000kVA-35/0.4 kV transformer for the Lao Cai Yellow Phosphorus Plant.

Mr. Tran Thanh Duyet, Deputy Director of Lao Cai Power Company, shared: To achieve the production and business targets for electricity services, Lao Cai Power Company has proactively followed the province's policies and the directives of EVNNPC, developing plans and implementing comprehensive solutions. The company has improved the effectiveness of communication and information dissemination to each employee regarding the role of production and business services. This has helped create a strong shift in awareness of the importance of this work, promoting the self-awareness of employees in participating.

Workers at the Electrical Testing Center are conducting tests on a transformer.

PC Lao Cai also strengthened coordination among departments and units in production and service business, effectively implementing inspection and supervision to identify difficulties, thereby providing timely advice, guidance, and production management. In addition, the company consolidated its organizational structure and personnel, improving the capacity and quality of operations from the company level to its units.

In the coming period, the company will continue to leverage its strengths from established and stable business areas such as leased operation management, repair, post-meter wiring installation for customers, testing and calibration, and consulting, surveying, and design.

Lao Cai Power Company is determined to uphold the electricity industry's motto: "Customers are at the center of sustainable development." Customer satisfaction is the driving force behind Lao Cai Power Company's continuous improvement and enhancement of service quality.

Source: https://baolaocai.vn/pc-lao-cai-nang-cao-chat-luong-cac-dich-vu-dien-post387542.html