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Prudential and Vinmec cooperate to bring better healthcare solutions to customers

Báo Phụ nữ Việt NamBáo Phụ nữ Việt Nam11/04/2024


With the signed agreements, the two units will bring good products, services, practical benefits and special incentives to customers participating in life insurance.

Recently, Prudential Vietnam Life Insurance Company Limited ("Prudential") and Vinmec Healthcare System ("Vinmec") signed an agreement to implement strategic cooperation programs with the goal of bringing good products, services and practical benefits to customers participating in life insurance.

Prudential và Vinmec hợp tác nhằm mang lại giải pháp y tế tốt hơn cho khách hàng- Ảnh 1.

In particular, Prudential and Vinmec established a priority agreement to provide the best incentives and specialized medical benefits for Prudential customers. In addition, to increase benefits for customers participating in insurance, the two parties agreed on 4 important agreements:

1- Prioritize cooperation and implementation of VIP customer programs, and apply exclusive health check-up packages for Prudential's VIP customers.

2- Cooperate in building a health check-up package designed specifically for each individual to suit their health status and needs to participate in insurance products.

3- Prudential and Vinmec will also coordinate to develop and implement cooperation programs, events, seminars, to jointly create good products, services and practical benefits for customers. From there, enhance the capacity and promote the strengths of each party in developing health care product packages according to the needs of each Customer, providing diverse and useful general medical knowledge for Agents, Customers, and Employees of Prudential Vietnam.

4- Vinmec continues to be an important partner in the system of medical facilities providing hospital fee guarantee services for Prudential customers.

The strategic cooperation agreement between Prudential and Vinmec demonstrates the strong commitment of the two units in realizing the motto "Customer is the guiding principle", providing priority and superior healthcare services throughout the journey together.

Prudential và Vinmec hợp tác nhằm mang lại giải pháp y tế tốt hơn cho khách hàng- Ảnh 2.

Representatives of Prudential and Vinmec signed a cooperation agreement

Speaking at the signing ceremony, Ms. Nguyen Thanh Ha - Deputy General Director of Insurance Transactions of Prudential Vietnam emphasized: "With the ambition to strengthen customer experience, we believe that our value does not stop at paying compensation but also becomes a reliable partner on the journey of healthcare for our customers" .

Prudential và Vinmec hợp tác nhằm mang lại giải pháp y tế tốt hơn cho khách hàng- Ảnh 3.

Ms. Nguyen Thanh Ha - Deputy General Director of Insurance Transactions of Prudential Vietnam spoke at the signing ceremony.

"This ambition requires us to courageously make a number of important changes, from upgrading the core value of the product, standardizing the distribution force, providing more advanced products and value-added services, promoting digital transformation and automated processing from contract issuance to claim processing. Throughout this transformation, the healthcare partner network system plays a key role throughout the entire journey with Customers. Prudential and Vinmec have had certain cooperation in the recent past. We realize that this is the right time to consolidate and expand the long-term cooperation between both parties in ensuring that Customers fully enjoy the care and experience with the highest international standards," Ms. Thanh Ha added.

At the signing ceremony, Mr. Nguyen Huy Ngoc, Deputy General Director of Operations, Vinmec Healthcare System affirmed: "Vinmec always aims at the goal of "taking customers as the center" and is promoting cooperation with partners who share the same vision. We highly appreciate the role of Prudential in pioneering sustainable health protection solutions. By establishing a strategic cooperation, Vinmec and Prudential will together bring specialized, personalized medical benefits to customers, aiming to improve the quality of life for Vietnamese people".

Prudential Vietnam Life Insurance Company Limited is a member of Prudential plc, providing life insurance, health insurance and asset management solutions in 24 markets across Asia and Africa. With 25 years of operation in Vietnam, Prudential has served 7 million customers and is constantly focusing on expanding the life insurance market, changing people's perception of insurance. As of the end of December 2023, Prudential recorded more than 1,500 consultants achieving the MDRT title.

Vinmec Healthcare System is the largest private healthcare system in the country with 7 hospitals and 3 international standard clinics. Currently, Vinmec is pioneering in operating centers of excellence in the fields of cardiology, oncology, clinical immunology, orthopedics and sports medicine. Vinmec also researches and applies advanced techniques such as cell therapy in the treatment of incurable diseases, personalized treatment using 3D printing, organ transplantation, robotic surgery, etc.



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