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Governance, Succession and Digital Transformation: Strategic Priorities for Family Businesses

DNVN - Family businesses are facing many challenges in the context of economic fluctuations and increasing generational transfer needs. Establishing development strategies, digital transformation and preparing succession plans are becoming important to ensure stability and long-term development.

Tạp chí Doanh NghiệpTạp chí Doanh Nghiệp23/04/2025

According to the Global Family Business 500 Index 2025 report, conducted by EY in collaboration with the University of St. Gallen, the world's largest family businesses generate a total revenue of up to 8.8 trillion USD - equivalent to the world's third largest economy if calculated as a single country. They employ 25.1 million people, operate in 44 countries, of which Asia accounts for 18% with 89 businesses participating.

In Vietnam, although there is no clear legal definition of family businesses, according to EY, up to 80% of domestic businesses may have family elements, contributing a large part of GDP and employment. However, most of these businesses are young, formed after Doi Moi, and do not meet the age or generational transfer requirements to be included in the global rankings.

Regional perspective from EY: Asian family businesses face upheaval

Mr. Desmond Teo, EY Family Business Services Leader for Asia Pacific, commented that family businesses in the region are operating in a volatile global environment, with many intertwined challenges such as geopolitical tensions, trade wars, supply chain disruptions, and new regulations related to global minimum tax, ESG or data.

Mr. Desmond Teo, EY Family Business Services Leader, Asia Pacific; Private Tax Services Leader, EY Asia Pacific and Asean Region.

He also said that of the 89 Asian family businesses included in the Global 500 Index, 17 are from the ASEAN region. Some notable names include CP ALL Plc. (Thailand) – the largest family business in ASEAN, and Ayala Corporation (Philippines) – the oldest business in the region with a history dating back to 1834. According to Mr. Teo, facing rapid changes in technology, consumer behavior and the business environment, family businesses are forced to reconsider their development strategies, in which diversification and digital transformation are two key directions.

Vietnam: Generational Transition Wave is Coming

According to Mr. Tran Dinh Cuong, Chairman of EY Vietnam, after more than 30 years of development, the first founding generation of Vietnamese family businesses is gradually entering their 60s and starting to think about finding successors. The situation of heavy dependence on the founder is still common, while most businesses still do not have a clear succession plan. He said that generational succession in Vietnam is expected to take place strongly in the coming years. However, this process also has many potential risks if not carefully prepared, especially factors related to strategy, succession personnel and appropriate governance mechanisms.

Mr. Tran Dinh Cuong, Chairman of Ernst & Young Vietnam Co., Ltd.

Four Foundational Strategies for Multigenerational Family Businesses

Robert (Bobby) Stover, Jr., EY Family Business Services Leader for the Americas, said there are four core strategies that multigenerational family businesses globally are implementing: growth strategy, capitalization strategy, shareholder liquidity strategy and generational transition strategy.

“I want to emphasize that you have to have all four strategies, and they all work together. Think of it as a four-legged stool; if you take away one of the four legs, the stool will collapse,” he said.

Mr. Robert (Bobby) Stover Jr., EY Family Office and Services Leader, Americas.

He said that large and well-managed family businesses around the world have maintained stability over many generations by implementing all four of these pillars in a coordinated manner.

Opportunities and challenges in family business development strategy

According to Mr. Tran Nam Dung, Deputy General Director of EY Vietnam, family businesses are facing the need to expand for growth while maintaining core values ​​to preserve their legacy. He said this is a difficult problem, especially when businesses need to raise capital from outside or prepare for the next generation who may have different views.

Mr. Tran Nam Dung, Deputy General Director, Ernst & Young Vietnam Co., Ltd., EY Private Services Leader, EY Vietnam, Laos, Cambodia.

In the context of a volatile economy, Mr. Dung emphasized that businesses need to focus on digital transformation as a strategic priority. This not only helps improve competitiveness but also creates a foundation for flexible adaptation to market fluctuations.

What do Vietnamese family businesses need to go far?

A key point highlighted by EY experts is the involvement of the next generation – often called Generation F2 – in governance. They not only continue the tradition, but also bring new values: sustainable development, diversity, social responsibility and innovation.

EY proposes the Family Business DNA model, which includes four elements: “Value – Value creation”, “Business – Business growth”, “Assets – preserving and increasing assets”, and “Family – family issues”. In addition, EY’s 7 Drivers of Growth strategic framework – which has helped more than 35,000 global business leaders – is also a useful tool for Vietnamese businesses.

As Vietnam aims to become a high-income economy by 2045, the role of the private sector – especially family businesses – will become increasingly important. Priorities such as digital transformation, strengthening governance capacity, proactive succession planning, and balancing business development with heritage preservation will be key to ensuring long-term stability and growth.

Referencing international models, learning from successful strategies around the world, and adapting to the specific culture and domestic market, will help Vietnamese family businesses improve their competitiveness and contribute to the overall development of the economy.

Ganoderma

Source: https://doanhnghiepvn.vn/kinh-te/kinh-doanh/quan-tri-ke-thua-va-chuyen-doi-so-nhung-uu-tien-chien-luoc-cua-doanh-nghiep-gia-dinh/20250422043641036


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