Making a breakthrough in administrative reform.

The Government, the Prime Minister, and the Steering Committees at all levels have always considered administrative reform as a strategic breakthrough in the process of fulfilling their functions, duties, powers, and political tasks annually. They regularly direct and propose many important tasks and solutions to organize the implementation, inspection, supervision, and evaluation of the results achieved in administrative reform in general, and administrative procedure reform in particular.

With the close and timely attention and guidance of the Party Committee and all levels and sectors, administrative reform in the province has seen positive changes. The awareness of cadres, Party members, civil servants, and the people regarding administrative reform has gradually improved. The Provincial People's Committee has focused on directing the implementation of state administrative reform tasks, and the tasks set out each year have been given attention and implemented by agencies and localities. To date, all departments, agencies, and localities in the province have completed 100% of the administrative reform tasks approved by the Provincial People's Committee. Investment in technological infrastructure has been prioritized. Accordingly, the fiber optic transmission system, mobile broadband internet (3G, 4G), and fixed-line internet coverage has reached 100% of communes, wards, and towns; the percentage of the population with smartphones has reached over 72.69%, and the percentage of households with broadband fiber optic internet has reached over 88.59%. In addition, the province continues to develop and improve the utilization of digital platforms invested in and put into use, such as: the Provincial-level Data Sharing and Exchange Platform (ESB), the National Government Service Platform (NGSP), the National Document Exchange Platform, and online payment connections with the National Public Service Portal... The province's administrative procedure information system is implemented uniformly, synchronously, and integrated with the National Public Service Portal, document management and operational systems, and the provincial public service email system. In April 2023 alone, the Provincial Public Service Center received 6,583 administrative procedure applications, of which 6,434 were processed and results returned, with 6,420 applications returned on time or ahead of schedule, and only 14 applications delayed. The coordination in handling administrative procedures is carried out seriously according to the coordination regulations between centers, post offices , and departments, ensuring smooth and timely document flow. In addition, the Provincial Public Administration Center continues to promote and guide citizens to evaluate satisfaction by scanning QR codes at the administrative procedure results delivery department. By the end of April 2023, there had been 117,038 instances of interest, following, and interaction with the Public Administration Center via Zalo…

Binh Thuan Provincial Public Administration Center. Photo: D. Hoa

To overcome existing shortcomings, difficulties, and weaknesses, and to create breakthroughs in administrative reform, contributing to attracting investment and socio-economic development, the Provincial Party Standing Committee and the Provincial People's Committee have issued many new policies and measures, outlining immediate tasks to focus leadership and direction on improving scores and rankings annually, aiming for the PAR Index to be in the top 20 provinces and cities by 2025, and the PAPI and SIPAS indices to be in the top 30 provinces and cities according to the Central Government's ranking. Achieving this goal requires departments, agencies, and localities to continue reducing and simplifying administrative procedures and business regulations associated with digital transformation, and to further strengthen leadership, direction, and management. Simultaneously, internal administrative procedures must be simplified in conjunction with digital transformation, and decentralization in handling administrative procedures must be promoted. The sending, receiving, and processing of documents electronically and the standardization of reporting systems must be intensified. Members of the Steering Committee and local leaders continue to advise and direct the vigorous, decisive, and synchronized implementation of administrative reform, considering it an important political task and a criterion for evaluating officials. They also direct the implementation and completion of the goals and tasks set out in the province's 2023 administrative reform plan. Departments and localities need to issue, amend, and supplement legal documents within their authority to implement plans to reduce and simplify business regulations and cut unnecessary administrative procedures. In addition, they must strengthen the inspection of administrative reform and public service audits to improve discipline, order, and the role and responsibility of heads of administrative agencies at all levels. They must continue to strictly implement digital signing, sending and receiving documents, and processing work files electronically at all levels of government…

Comment (0)