Towards the 70th anniversary of the Vietnam Electricity Industry's Traditional Day (December 21, 1954 - December 21, 2024), EVN is implementing the Customer Appreciation Month program in 2024 with the theme "Accompanying customers to use electricity safely, economically and effectively". On November 15, the People's Committee of Dong Thap province coordinated with the Ministry of Agriculture and Rural Development to organize the opening ceremony of the 2nd Mekong Delta Startup Forum in 2024, with the theme "Green Economy - New driving force for development". On November 15, the People's Committee of Da Nang City organized the 2nd Conference to commend delegates of ethnic minorities in Da Nang City in 2024, with the theme "Ethnic groups unite, innovate to promote advantages, potentials, integration and sustainable development". Minister, Chairman of the Ethnic Committee Hau A Lenh attended the Conference. On the afternoon of November 15, Member of the Party Central Committee, Secretary of the Provincial Party Committee, Chairman of the Kon Tum Provincial People's Council Duong Van Trang came to celebrate the National Great Unity Day with the Xo Dang people in Kon Vong Kia village, Mang Den town, Kon Plong district. According to information from the leader of Quang Trung ward, Ha Giang city, Ha Giang province, it was confirmed that an accident caused by homemade firecrackers had just occurred in the area, killing one person. On November 15, the Gia Lai Provincial Women's Union organized a conference to exchange experiences and communication initiatives on preventing and combating domestic violence. On the afternoon of November 15, the Ethnic Committee organized a workshop to develop a Project "Review and overall assessment of the provisions of the current legal system on ethnic affairs, propose adjustments, supplements and improvements to the legal system on ethnic affairs". Mr. Hoang Duc Thanh - Director of the Legal Department (Ethnic Committee) chaired the Workshop. Attending the Workshop were representatives of the Ministry of Justice, experts and leaders of departments and units of the Ethnic Committee. On the afternoon of November 15, the Provincial Party Committee, People's Council and People's Committee of Ca Mau province organized a scientific workshop "200 days of gathering to the North in Ca Mau - Strategic vision and historical value". This is one of many activities in the series of activities to celebrate the 70th anniversary of the gathering to the North (1954 - 2024) of the province. The summary news of the Ethnic and Development Newspaper, on November 14, has the following notable information: The 6th Ooc Om Boc Festival - Ngo Boat Race in Soc Trang, Mekong Delta region. Fascinated by the reed fields in Da Nang. The secret of making paper of the Mong people in Nghe An. Along with other current news in the ethnic minority and mountainous areas. Recently, the People's Committee of District 7, City. Ho Chi Minh City organized a conference to propagate ethnic affairs and ethnic policies among ethnic minorities in 2024. On November 15, the People's Committee of Da Nang City organized the second conference to commend ethnic minority representatives in Da Nang City in 2024 with the theme "Ethnic groups unite, innovate, promote advantages, potentials, integration and sustainable development". This is an opportunity for the City to commend typical examples in implementing ethnic policies and ethnic affairs in ethnic minority areas; at the same time, set out goals and tasks to strive for in the coming time. On November 15, with the theme "Ethnic groups unite, innovate, promote advantages, potentials, self-reliance, integration and sustainable development". The 4th Congress of Ethnic Groups of Binh Phuoc Province - 2024 was officially opened. Attending and giving speeches at the Congress were Deputy Minister, Vice Chairman of the Ethnic Committee Y Thong; Standing Deputy Secretary of the Provincial Party Committee, Chairwoman of the Provincial People's Council Huynh Thi Hang; Vice Chairman of the Provincial People's Committee Tran Tuyet Minh. Mr. Nguyen Hung, Vice Chairman of the People's Committee of Thuan Bac district, Ninh Thuan province, said that the locality is focusing on implementing the National Target Program on Socio-Economic Development in Ethnic Minority and Mountainous Areas in 2024 (National Target Program 1719). The district is supported by the central budget to implement Sub-project 2 on developing production according to the value chain of Project 3 on developing sustainable agricultural and forestry production, promoting the potential and strengths of regions to produce goods according to the value chain. Ms. Can Thi Ha, Vice Chairman of the People's Committee of Bac Ai district, Ninh Thuan province, said that implementing Project 1 of the National Target Program on Socio-Economic Development in Ethnic Minority and Mountainous Areas (National Target Program 1719), the central budget supported over 634 million VND for 215 Raglay households to install clean water systems for daily life, improving the quality of life.
This year's Customer Appreciation Month program takes place in November and December 2024 with the aim of expressing EVN's gratitude to electricity customers through business activities & customer services, some social security activities. At the same time, the program also creates cohesion, bringing practical effects to electricity customers and the community through direct support, helping people, businesses, and customers to use electricity safely, economically and effectively.
The program targets EVN’s electricity customers, residents, businesses, and production and business units. In addition, during the same period, EVN’s member units also organize and implement a number of specific social security activities depending on the conditions of each unit and the situation in each locality.
EVN's 2024 Customer Appreciation Month includes a number of contents, such as: Focusing on ensuring safe and stable electricity supply and improving customer service quality; organizing customer conferences to listen to customers' feedback, answer questions, and provide advice on safe, economical and efficient electricity use; expressing gratitude, giving gifts, and thanking industrial production customers and large electricity consumers who have actively participated and coordinated with the Electricity unit to adjust non-commercial electricity loads, shift production hours to off-peak hours... in 2024, especially during the hot months that cause electricity consumption to increase dramatically; implementing new power supply programs, supporting repair, inspection, maintenance, consulting, and free guidance on customers' electrical systems; ensuring safe, economical and efficient use of electricity; free meter installation, transformer station cleaning for businesses, and supporting customers' transformer testing; Strengthen guidance and propaganda to customers on safe, economical and efficient use of electricity in daily life and production through channels (Direct conferences, consulting via customer care hotline, App, web, text messages, coordination with mass organizations, political - social agencies, etc.); commend typical families participating in the program Electricity-saving households, green families, etc.; coordinate with banks, payment intermediary organizations, and partner units to jointly implement diverse customer care activities through forms such as giving gifts, giving bonus points, vouchers for preferential services, etc.
In addition to the above customer service gratitude activities carried out by the Power Corporations/Power Companies, EVN units also coordinate with the Power Corporations to organize and implement social security activities during this same period. The implementation of specific activities depends on the conditions of each unit and the situation of each locality, typically: Visiting and supporting poor households, lonely elderly people without support, policy families, orphans with difficult circumstances. Visiting and expressing gratitude to Vietnamese Heroic Mothers that the Group and units are taking care of; repairing and installing new household electricity systems for poor households and policy families; supporting poor households and policy households to replace lighting with energy-saving LED lights; closely coordinating with the Provincial Youth Union of some localities in implementing the Lighting Up Countryside Roads program in the area; Organized the humanitarian blood donation program "EVN Pink Week", the 10th time in many provinces and cities with EVN staff and units participating in blood donation.
The "Customer Gratitude Month" program has been enthusiastically participated in and continuously implemented by EVN units over the past 10 years, despite the unfavorable implementation context at times.
Through practical activities in the “Customer Appreciation Month”, EVN would like to express our sincere thanks and gratitude to all electricity customers, agencies, social organizations, news agencies and press agencies who have always accompanied the Group. EVN hopes to continue receiving support and feedback from electricity customers, social organizations and media agencies on all production and business activities, so that the Group can continue to improve further, contributing to the successful implementation of the mission of “electricity one step ahead”, meeting the increasingly high demands of society.
Source: https://baodantoc.vn/tap-doan-dien-luc-viet-nam-evn-dong-hanh-cung-khach-hang-su-dung-dien-an-toan-tiet-kiem-va-hieu-qua-1731659273871.htm
![[Photo] National Assembly Chairman Tran Thanh Man visits Vietnamese Heroic Mother Ta Thi Tran](https://vphoto.vietnam.vn/thumb/1200x675/vietnam/resource/IMAGE/2025/7/20/765c0bd057dd44ad83ab89fe0255b783)
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