Participating in health insurance gives access to high-quality medical services.

Implementing the 2-level local government model, Bac Yen area has 6 communes, with nearly 70,000 people participating in health insurance, the coverage rate reaches nearly 98% of the population. To improve the quality of health insurance examination and treatment services, Bac Yen Regional General Hospital proactively coordinates with the Social Insurance agency to implement solutions to improve processes and procedures, constantly change service style and attitude, aiming at the satisfaction of not only local people, but also tourists or other localities.

Tourists register for health insurance examination and treatment using the VneID application at Bac Yen Regional General Hospital.

Bac Yen Regional General Hospital is a class II hospital with 4 functional rooms, 11 specialized departments, and a capacity of 160 beds. However, to meet the demand for inpatient treatment, the hospital had to set up 240 beds. Master, Doctor Nguyen Trung Kien, Director of the Hospital, said: To effectively implement health insurance examination and treatment, the hospital has focused on investing and upgrading the infrastructure system at the clinic and clinical departments, such as investing in QR readers; installing a free wifi system to serve patients registering for health insurance examination and treatment using ID cards or the VssID application; providing adequate medicine, supplies, and chemicals for the treatment of health insurance patients. Upgrading the internet transmission system to ensure data connection between the Social Insurance agency and the Hospital; upgrading management software, medical examination and treatment, and implementing cashless payments. In particular, from July 1, implementing the amended Law on Health Insurance in 2024, the Hospital will provide health insurance examination and treatment for people in neighboring areas and tourists.

While visiting and traveling in Ta Xua commune, Ms. Tran Thu Thao, Vinh Phuc ward, Phu Tho province unfortunately fell and hurt her leg, so she went to Bac Yen Regional General Hospital for a check-up. After presenting her ID card using the VneID application on her phone, she completed the registration and was examined by health insurance and had an X-ray taken promptly. Ms. Thao shared: I am very impressed with the quality and service style of the hospital. Although not in the same province, I still enjoy health insurance to cover 80% of the cost of medical examination and treatment according to regulations. In addition, I can also make cashless payments, which is very convenient and helps save time. After the check-up, fortunately I only had soft tissue pain.

Instructing people to carry out medical examination registration procedures at Bac Yen Regional General Hospital.

Ms. Hoang Thi Senh, Hang Cao village, Ta Xua commune, came to the hospital for a medical examination and said: Now, going to the hospital for a medical examination is very convenient. You no longer need to get a referral letter from the commune health station. You only need to present your ID card or use the VneID, VssID software on your phone to register for health insurance examination and treatment.

Along with investment in facilities, Bac Yen Regional General Hospital has invested in many modern medical equipment, such as: Endoscopic surgery system; digestive endoscopy system; blood and immune testing system on automatic biochemical system, general abdominal ultrasound, vascular doppler, thyroid... At the same time, coordinate to organize training courses, professional development; send staff to study, exchange experiences at central and provincial hospitals. Currently, the Hospital with 115 staff, physicians, doctors, employees, workers; is sending 1 doctor to study specialist 2; 2 specialist 1 doctors; 1 nurse specialist 1; 8 nurses to study to university...

Doctors at Bac Yen Regional General Hospital examine patients.

In addition, the hospital provides a variety of medical examination and treatment services, including outpatient examination, inpatient treatment, paraclinical testing, imaging diagnosis, and some specialized techniques, such as laser lithotripsy; laparoscopic surgery, gastrointestinal endoscopy; Doppler ultrasound and techniques in emergency resuscitation, mechanical ventilation, electric shock... In the coming time, it will continue to deploy a number of new techniques of cardiac and vascular ultrasound, interventional gastrointestinal endoscopy, helping people access high-quality medical services right at the local level, reducing pressure on referrals. Since the beginning of the year, the hospital has examined and treated 22,500 patients, with over 90% of patients having health insurance. Of which, over 9,500 patients were treated as inpatients; 2,300 patients were operated on laparoscopically, with a bed capacity of over 90%.

With the motto "Taking patients as the center of service", Bac Yen Regional General Hospital cooperates with the district Social Insurance to invest in equipment to serve patients coming for health insurance examination and treatment; promote digital transformation in management, examination and treatment activities, especially the implementation of electronic medical records. At the same time, focus on building a team of cadres and civil servants with in-depth knowledge of professional expertise, professional working style... to help health insurance participants access high-quality medical services right in the locality...

Source: https://baosonla.vn/bao-hiem-xa-hoi-tinh-son-la/tham-gia-bhyt-duoc-tiep-can-dich-vu-y-te-chat-luong-cao-ZseIrx6HR.html