VietinBank pioneered the launch of a customer support service to receive social security payments to help people access social services quickly and conveniently. This service is in response to the plan to promote digital transformation in non-cash social security payments according to Directive No. 21/CT-TTg dated November 25, 2022.
Accordingly, customers only need to open a payment account (TKTT) of VietinBank to receive subsidies right at home instead of having to travel to social service facilities, queuing for hours to receive social security subsidies as before. Customers can easily open a payment account and issue cards at VietinBank with a simple and quick process in many different ways.
For customers who already have a smartphone, customers only need to download and log in to VietinBank iPay Mobile and follow VietinBank's instructions on the App to open a current account and card using the eKYC method (face authentication). After just a few minutes, customers will receive information about a successfully opened current account to receive monthly social insurance payments without having to go to a VietinBank transaction point. To own an easy-to-remember account number, customers choose to open an "Account on demand" to buy a beautiful, short-number current account number... with the most attractive fee on the market today.
For customers who do not have a smartphone, they can open a payment account on VietinBank iPay Mobile through a guardian. With this method, officers and employees of VietinBank iPay Mobile will come to the home of the customer who is the recipient of social insurance payments to advise and guide the customer to fill out the application form and contract to open and use VietinBank's payment account, card and services. After completing the customer's profile registration procedure, VietinBank employees will immediately open the payment account and register for the service of receiving social insurance payments on VietinBank iPay Mobile for the customer.
Through the social security payment service on VietinBank iPay Mobile, VietinBank demonstrates its commitment to prioritizing resources to implement digital transformation in non-cash social security payments according to Directive No. 21/CT-TTg. In order to actively respond to this Directive, VietinBank offers 100% free opening of payment accounts and cards for customers. Specifically:
- Free to open a savings account.
- Free Alias account upon request by phone number.
- Free transfers within/outside the system.
- Free account information changes via OTT.
- Free account management.
- No requirement to maintain account balance.
- Free issuance of Domestic Debit cards.
- Free annual card fee.
- No minimum card balance required.
- Free cash withdrawal within the system.
For further advice and support on social insurance payment services, please contact VietinBank branches/transaction offices nationwide or Customer Support Center: 1900 558 868; Email: [email protected].
VietinBank
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