The Public Administration Service Center operates smoothly and effectively on the first day of operation.

On the first day of official operation, public administrative service centers in many commune-level administrative units basically operated smoothly and effectively, gaining the trust and high appreciation of the people.

On the first day of official operation, public administrative centers basically operated smoothly and effectively.

At the Public Administration Service Center of Ward 1 Bao Loc, from 7:30 am on July 1, many people were present to handle administrative procedures. Here, along with the completely new machinery and equipment system, officials and civil servants were present early to ensure the system operates smoothly, serving people directly and online, without interruption.

People present to handle administrative procedures at the Public Administration Service Center of Ward 1, Bao Loc on the morning of July 1.

The Public Administration Service Center has posted and publicized the list of administrative procedures within the area and scope of reception; organized the reception of documents and returned the results of settlement to ensure smoothness and compliance with regulations; at the same time, propagated and guided people and organizations to promptly grasp information, ensuring no interruption in the implementation of administrative procedures during the transition period.

Ms. Thai Thi Hong Lien, a judicial officer working at the Public Administration Service Center of Ward 1, Bao Loc, said: On the first working day under the 2-level local government model, although there are still difficulties that need to be resolved, I and the officers and civil servants working here are very excited. In the field I am in charge of, I clearly see that the settlement of administrative procedures for people is more convenient and faster.

For example, in the past, to carry out vehicle registration procedures, people had to go to many places such as the police, the one-stop department of the commune/ward People's Committee and the tax office. But now, everything has been brought together at the Public Administration Service Center, so it is very convenient, people do not have to waste time going back and forth many times.

People press the queue number when coming to handle public administrative procedures.

Ms. Luu Nguyen Nhu Quynh, a resident of Ward 1, Bao Loc, said: “On the first day the Ward Public Administration Service Center opened, I came to handle land procedures. Because I was a bit worried, I had to come very early, but when I got here, I saw that everything was going very smoothly and orderly even though it was the first day of operation. The officials and civil servants showed a high sense of responsibility when guiding and consulting the people. I felt that handling administrative records and procedures for the people was more convenient and faster than before. I personally felt very satisfied.”

Officials and civil servants guide people to dial the correct serial number according to specific fields to handle administrative procedures at the Public Administration Service Center of Ward 1, Bao Loc.

Similarly, the actual records at the public administrative service centers of Ward 2 Bao Loc, Ward 3 Bao Loc and Ward B'Lao show that everything is going smoothly; the working spirit and responsibility of the officials and civil servants all demonstrate professionalism and dedication with a quick and concise document processing process, initially highly appreciated by the people and businesses. Many administrative procedures of the people can be completed right at the Public Administrative Service Center in a short time.

People come to handle administrative procedures at the Public Administration Service Center of Ward 3, Bao Loc on the morning of July 1.

Ms. Cao Thi Luon (63 years old, living in Ward 3, Bao Loc) shared: “This morning, I went to the Public Administration Service Center of the ward to handle administrative procedures related to land. Due to my old age, I was a bit confused and worried at first, but when it was my turn, the staff here guided me very enthusiastically and thoughtfully. The working space is also very modern, neat, with specific information about each receiving department for people to grasp. Thanks to that, we, the people, quickly approached to handle administrative procedures quickly.”

People coming to resolve administrative procedures are very satisfied when being welcomed and guided enthusiastically and thoughtfully by officials and civil servants.

Similarly, Mr. Cao Van Nhan came to handle administrative procedures at the B'Lao Ward Public Administration Service Center and commented: "This morning, I came here to certify copies of personal documents. After dialing the number, I was received and carefully advised by the officers and civil servants. Thanks to that, after only nearly 10 minutes, I completed the necessary procedures."

Officials and civil servants enthusiastically support and guide people when they come to resolve administrative procedures.

Officers and police of Ward 1, Bao Loc enthusiastically guide people when they come to resolve administrative procedures.

With the spirit of “Ready - proactive - responsible - effective”, all officials and civil servants at the public administrative service centers have been constantly striving to create a transparent, modern and friendly public administrative environment. From there, build truly professional public administrative service centers with the spirit of service administration so that people and businesses can easily access public administrative services quickly, smoothly and effectively.

Source: https://baolamdong.vn/trung-tam-phuc-vu-hanh-chinh-cong-hoat-dong-thong-suot-hieu-qua-trong-ngay-dau-van-hanh-290722.html