Before June 20, 2025, complete the integration of the Information System for receiving and processing feedback and recommendations on legal documents with the Ministry, sector and locality's Information Portal.

In order to continue to improve the effectiveness of receiving and handling feedback and recommendations on legal documents, contributing to perfecting institutions and enhancing capacity and responsibility for policy response, on February 5, 2025, the Prime Minister issued Decision No. 244/QD-TTg approving the Project "Application of digital technology in receiving and handling feedback and recommendations on legal documents" (hereinafter referred to as the Project). To carry out the assigned tasks in Decision No. 244/QD-TTg, from May 31, 2025, the Information System for receiving and handling feedback and recommendations on legal documents (hereinafter referred to as the Information System) will officially be put into operation. For the Information System to operate effectively, the Prime Minister requests Ministers, Heads of ministerial-level agencies, Chairmen of People's Committees of provinces and centrally run cities to immediately implement the following contents:

1. Ministers, Heads of ministerial-level agencies, Chairmen of People's Committees of provinces and centrally run cities determine that receiving and handling feedback and recommendations from individuals, agencies, organizations and enterprises on legal documents is an important task that needs to be resolved promptly in order to perfect the institution, actively contribute to the implementation of socio -economic development tasks, serving the interests of the people and the country; promote the responsibility of leaders, promote the responsibility of agencies, units and cadres and civil servants in the process of performing this task; regularly monitor and urge the response and handling of feedback and recommendations, ensuring that there are no omissions or delays; in case of failure to respond or late response, they must bear responsibility according to the provisions of law.

Ministers, Heads of ministerial-level agencies, Chairmen of People's Committees of provinces and centrally run cities are responsible for directing:

a) Implement the linkage and integration of the Information System for receiving and processing feedback and recommendations on legal documents with the electronic information portals of ministries, ministerial-level agencies, People's Committees of provinces and centrally run cities: to be completed before June 20, 2025; arrange human resources, funding and other conditions to ensure the organization and implementation of the Project effectively, in accordance with requirements and progress.

b) Organize the reception, processing and response to feedback and recommendations according to the following principles:

- For feedback and recommendations within the authority: respond clearly and directly to the content of the recommendation within 15 days from the date of receiving the feedback and recommendations;

- In case the feedback or recommendation is not within the authority to respond, it shall be forwarded to the competent authority within 02 working days from the date of receipt of the feedback or recommendation;

- In case the reflection or recommendation is under the responsibility of many agencies to respond, the agency in charge of reviewing the legal document (the agency that has presided over the consultation on promulgation or the agency that promulgates the legal document with the recommendation or reflection) is responsible for coordinating with relevant agencies to respond. The transfer of the recommendation or reflection for requesting coordination in response is carried out within no more than 02 days from the date of receipt of the reflection or recommendation. The agency receiving the request for coordination shall organize research and coordinate in response within 10 days. The coordinating ministry or agency is responsible for responding on time, with clear content; not responding in a general, irresponsible or evading responsibility; in case the ministry or agency consulted fails to respond or is slow to respond within the prescribed time limit, it is determined that it agrees with the opinion and proposal of the consulting agency;

- Documents responding to individuals, agencies, organizations, and businesses' reflections and recommendations on legal documents are presented in PDF file format.

c) Conduct the review and cleaning of information and data on documents on the National Legal Database: to be completed before September 1, 2025; regularly update complete and accurate information and data on documents on the National Legal Database as prescribed.

2. The Minister of Justice is responsible for:

a) Take the lead in implementing the operation of the Information System; coordinate with relevant agencies to organize propaganda so that individuals, agencies, organizations and enterprises can use the Information System to reflect and make recommendations on legal documents that are contradictory, overlapping and no longer appropriate.

b) Preside over and coordinate with relevant agencies and organizations to implement the Project and periodically report to the Prime Minister on the results of the Project implementation.

c) Guide, monitor and urge agencies to apply digital technology in receiving and processing information and feedback on conflicting, overlapping and no longer appropriate legal regulations; in case of problems arising, promptly report to the Prime Minister for consideration and direction.

d) Regularly summarize the situation of receiving and responding to recommendations and feedback from ministries, branches and localities; monthly report to the Prime Minister along with a report on the results of legal improvement, difficulties and obstacles of legal regulations as required in Resolution No. 27/NQ-CP dated February 7, 2025 of the Government on the regular meeting in January 2025 and advise the Prime Minister to take timely direction and urging measures, contributing to improving the effectiveness and efficiency of direction and administration.

d) Urge and guide agencies to fully and accurately update and review and clean up information and document data on the National Database of Laws according to regulations.

3. The Minister of Finance is responsible for directing:

a) Arrange regular expenditures in the annual budget estimates for ministries, branches and localities to manage and operate the Information System and implement tasks on the basis of the Project approved by the Prime Minister in accordance with the provisions of law. Urgently arrange funding for 2025 in accordance with regulations.

b) Guide and coordinate with ministries, ministerial-level agencies, People's Committees of provinces and centrally-run cities, relevant agencies and organizations to prepare detailed annual budget estimates, ensuring the effective and legal operation, management and use of the Information System.

4. The Minister of Home Affairs is responsible for: a) Presiding over and coordinating with relevant agencies to research and develop criteria for scoring administrative reforms based on the results of receiving and handling feedback and recommendations on legal documents, ensuring a basis for scoring from 2025. b) Adding the content of checking the reception and handling of feedback and recommendations on legal documents as one of the contents of checking public service in the activities of state administrative agencies.

5. Ministries and ministerial-level agencies shall assign legal organizations and People's Committees of provinces and centrally run cities shall assign the Department of Justice to act as the focal point and advise on the organization of receiving and handling feedback and recommendations on legal documents under their authority and responsibility to review legal documents before June 20, 2025; periodically report monthly or suddenly to ministries, ministerial-level agencies, People's Committees of provinces and centrally run cities on the implementation of this task at ministries, branches and localities.

6. Vietnam Television, Voice of Vietnam, Vietnam News Agency, news agencies, newspapers, Vietnam Federation of Commerce and Industry, and Associations are responsible for communicating so that people, businesses, agencies, and organizations know and proactively exploit and use the utilities of the Information System in the process of reflecting and making recommendations on legal documents.

7. Propose that the Supreme People's Court and the Supreme People's Procuracy coordinate with ministries and branches to operate the Information System effectively and smoothly; the Central Committee of the Vietnam Fatherland Front and member socio-political organizations propagate so that members, people, agencies and organizations know and use the utilities of the Information System in the process of reflecting and making recommendations on legal documents.

8. Ministers, Heads of ministerial-level agencies, Chairmen of People's Committees of provinces and centrally-run cities shall organize the dissemination and serious implementation of the assigned tasks in this Official Dispatch; report to the Prime Minister and Deputy Prime Minister in charge on arising issues within their authority (if any).

9. The Government Office proactively and regularly monitors and urges ministries and agencies to perform tasks assigned by the Government and the Prime Minister.

Introduction to the Information System for receiving and processing feedback and recommendations on legal documents

In order to create a bridge between people, businesses and the government in building and perfecting the law; taking people and businesses as the center, "listening" to people's and businesses' reflections and problems anytime, anywhere to adjust policies promptly; The information system for receiving and processing reflections and recommendations on legal documents connects and receives information from people, businesses and organizations nationwide on regulations with problems, inadequacies, and no longer suitable in the system of legal documents, forwards them to competent authorities to respond to reflections and recommendations and provide information in response to the subject of reflection.

Instead of having to send documents or go directly to agencies to reflect, now, people, businesses and organizations can easily access the application "Reflecting and recommending on legal documents" on mobile phones or the website: https://paknvbqppl.moj.gov.vn from computers, tablets or mobile phones to connect as follows:

1- Register and be immediately given an account to log in or connect to the National Population Data Management System VneID to access the Information System for receiving and processing feedback and recommendations on legal documents.

2- Send direct and accurate feedback on articles, clauses and points in legal documents.

3- The system automatically forwards comments to the competent authority for processing.

4- Look up information, processing status and receive processing results for submitted recommendations and feedback.

5- View recommendations and feedback on legal documents available on the System.

6- Evaluate satisfaction in receiving and handling suggestions and feedback.

According to baochinhphu.vn

Source: https://huengaynay.vn/chinh-tri-xa-hoi/phap-luat-cuoc-song/truoc-20-6-hoan-thanh-tich-hop-he-thong-tiep-nhan-xu-ly-phan-anh-kien-nghi-ve-van-ban-quy-pham-phap-luat-voi-cong-thong-tin-dien-tu-bo-nganh-dia-phuong-154720.html